Albany Bank & Trust Co. Mobile Reviews & Opinions
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100 Reviews Found
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Was MUCH Better Updating my review. The late May modernize is nice. Adds balances per line to transactions and the android device standard side swipe menu. It also adds unneeded permissions and still no explanation. Location, camera, image storage, device info, and connection info? Something fishy here. Explain the permissions.
It says I don't have an active account. It seems like the application needs to obtain rid of a few kinks. I can log in online to view my acc but the application would be more convenient. I've been banking with this company since 2007 & love the bank. I wouldn't recommend any other company but the application issue is very disappointing and not up to their standards.
Amazing Application This is a amazing mobile banking app. The only fault that I have with this application is that it doesn't let you to view photos for checks or deposits...maybe something to consider for a future update, as this would be very useful...
Very frustrating!! Every other day it decides your password is wrong no matter what. You have to completely uninstall and reinstall the application (found this out after 2 hours on the phone with the help squad for their website and app). They need to fix this glitch ASAP.
I love the app. I am an out of city customer, San Antonio, and the application works amazing for me. I am not sure about my updates, to my account, but I obtain them a day later than the actual deposit. I usually know so it is not a stressor. Thanks for being simple to navigate. Love the folks from the bank in Cushing. They still remember me and I've been gone for about 8 years now.
Horrible Transactions take forever to present up and are in no discernable order. The available balance seldom matches the balance and transactions. The running balance by transactions in the old application was much better. Actually the old application was much better.
Can't balance my checkbook I can't tell if a charge has cleared, or is pending. It does not present the balance after each transaction. The old application won't work, so I can't balance the checkbook with the application anymore. Is nearly useless.
Fiance and I share an acc (both our names on it) he can log in, but I cant..says error with my credentials, call the bank..well its 8pm on a sunday, so I can't call them to fix and I'm busy during the week, need this to work because I'm waiting on my school refund to come in..please modernize
Bill pay is a joke. You don't even post amount due. Please explain the point of electronic pay if I have to have a paper copy. Credit information and external acc info never updates. I have had this acc since I was 5 years old but service declines annually.
THERE IS NO TRUST IN THE NAME PEOPLES TRUST THESE PEOPLE ARE SOMETHING ELSE..... AFTER UNEXPECTED CIRCUMSTANCES OF LOOSING MY JOB & THE COLLECTIONS STAFF GINA & MARK, MADE IT SEEM THAT THEY WERE GOOD PEOPLE TO WORK WITH. I WAS ONLY 1.5 MONTHS BEHIND AND RECENTLY MADE A PYMNT & THEY STILL TOOK MY CAR ESP WHEN I NEEDED IT FOR THE HOLIDAYS FOR MY FAMILY. Please do not obtain a loan from them. If you lapse in ins coverage they will slap more charges on your current payment making it harder to create your payments. This getting me to this point of no car.