Capital Reviews & Opinions
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The application shows payment made, when it has not actually been done, and then when that causes an problem they cancel your card. I NEVER missed a payment, everything was always paid within 30 days of purchase date. I called customer service and they were no help. They told me the only thing I can do is to reapply so I did, and they denied me, so now i have an additional hit on my credit score. Thanks for nothing.
I just got my card and activated it 2 days ago and the application immediately stopped working, as did the website. I called and was told by Capital One Tech Help that this was a known problem that would be resolved soon and to test again in a few hours. Two days later, neither the application or www service are working. Nothing shows up when I log into the application and the www service won't let me to log-in at all. It just cycles back to the log-in page. This is unacceptable! So a lot of customers are complaining about the exact same problem but no solutions are being provided.
Looks like we need to fix something, so we're working on it. Is the one and only thing i can see when I begin this application since the latest modernize DAYS AGO from this post. Hey, you, developers. You dont do that to the people. No one has to beg for fixing. And you guys shouldn't have to deal with this kind of problem. So sad and @#$%ed at the same time is frustrating
Simple to use, to transfer money, see your accounts, etc. I want they created it a small easier to make and delete fresh saving account. I tried looking on the application and didn't search it. Im sure it's on there, but it's not intuitive to find.
I cant even obtain onto the application ever since i activated my card. Not good. Please fix this asap. I need to pay my bill by Friday and would like the convenience the app. What is the point of having an effing application when it doesnt fu**ing work?!?!
The application is beautiful good, but the only reason I downloaded it was because it said you could create payments using your debit card. At first it had my debit card available but every time I tried to create a payment I got an error notice saying something had gone wrong and they were trying to fix it. But the latest modernize took debit card options away completely. Very disappointed I would have given the application 5 stars if the payment features worked as stated😖😖
I liked everything about this app, the only critique I can give- I [email protected]#$%! had a payment option, rather then needing to download another app. Like how Android device pay works, as capital one cards cannot work with it without the other app.
Activated fresh card. Immediately lost access to my fresh account. Cannot log in via app, cannot log in via website. Wanted to verify everything was in amazing working order after making a try purchase, have no method to verify. Have no method to eventually add a payment option to actually pay off the balance. Will reconsider poor review if issues obtain fixed in a timely manner.
While the other positive reviews are true, I got my fresh card in the mail and as soon as I activated it the application started giving me issues. "Sorry, looks like we need to work on something". Makes me INCREDIBLY hesitant to use my card. Capital one, if you wish that almighty dollar from that sick 24.99% variable interest rate, you need to fix this, pronto.
Love the updated features. Updated Review: I'm never able to create a payment with the application anymore! The MAIN reason I even have the app. If I'm going to have to revert to the mobile browser for payment, I see no point in even having the application anymore. BEYOND irritating and frustrating. It's amazing other than that IMPORTANT part.
When logging in I required to verify me so I selected email me the code. The email never arrived as was not in my spam folder either. I went online to the www service and verified it was the correct email on file. It wasn't till I registered my phone number online that I was able to use the text me a code option. Also there are errors in the security settings when trying to enable finger print ID. Using Oreo 8.0 Pixel 2
Well this is my first credit card and I like it....it's ok making payments is super simple and you can pay method before the due date of your bill on any day which is excellent to me! Super simple application to use it's all right there for you. You know exactly what you just bought when you bought it...shows up right away in the acc love it!
I test to pay my bill and it says something went wrong, test again later. That happens for about a week then it loses my card information that I use to pay my bill. I test to enter my information again and it says the information already exists. What am I supposed to do?
Would love to have some feedback on hair locket obtain rid of some high interest credit cards I have to one with a 700 limit one with a 300 limit but it's at 36% interest is there any method that I could or what could I do are they could I transfer could I do anything like that thank you
This application is very helpful to me to hold track of info I deem important. Amazing application to have to be fully aware of your credit rating with TransUnion. It also help you with the ability to obtain the best rates when applying for more credit.
I use to love this application. Everytime either of my CCs were used a push notification would be sent to my phone telling me the amount charged to either card and where from. In the 6 months or so that this worked it saved me twice in two various fraud transactions. Is this coming back or am I doing something wrong?
App/apps work well. No log in issues. Stable. My only problem is that you split the apps for no true reason. The feature in this application are very primary and should just be apart of the main app. Please consider adding these feature to your main app. It's annoying having to toggle between two apps for one feature or another.
Why can't you just have ONE APP?? This is pointless other than mobile paying. I can't even create a payment on this app. I have to also have the mobile app, which doesn't even work to create a payment. So basically there is no point to these apps, other than checking balances. Better off just using the mobile browser...
Amazing small app. I really like the notifications every time I use the card. Someone recently got ahold of one of my card numbers somehow and this application allow me know as soon as they used the card. Stopped the issue and got a fresh card without missing a beat.
You forced me to verify the card and install the application from Android device Pay then indicated not eligible for Android device Pay. So you have no room between my cards. One I obtain the $150 reward the card will be canceled and application already uninstalled. I feel I'm dealing with a scammer that forces me to install their application to blast me with ads and offers!!!!
Looks like they pushed out an modernize that removed the ability to see your card info in the application for some reason which is the entire purpose of the app. Now it's just trying to send push notifications to buy items nearby with your card, that you can't see, via zone tracking. It's not a mobile wallet if I still have to bring my actual wallet.
The feature allowing early access to my card number is not working. I had received an email encouraging me to download the application for this feature while I waited for my fresh card to arrive. I was really counting on this during a veterinary emergency. Please fix this!!