Cellcom Visual Voicemail Reviews & Opinions
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There's enough times when it just doesn't work good. Any time I miss a call I just automatically check the application for a notice because only half the time I obtain a notification for a message. If you obtain more than three messages in the mailbox it also takes fore to load. I like it because it's easy enough, but they sure could create it work better.
Absolutely terrible. Can't delete a voicemail from 8 months ago. It doesn't notify me of a fresh voicemail and then all of a sudden I have 12 fresh voicemails from up to a month ago? When I delete an old voicemail, listen to the next one and then go to delete that it, it will not delete. It just has a loading sign. I have to close the application and then reopen it for each voicemail to delete. I hold missing necessary voicemails for work and it's very frustrating. I have installed and reinstalled the application multiple times and also is up to date. No difference. As of now there are 257 reviews and the application has a 2 star rating. If that doesnt prove how much it sucks I dont know what will. Coach McCarthy is gone now so maybe place your focus on the application instead? If it doesn't obtain taken care of soon, I'm taking our 5 phone lines and 15ish years of being a customer and going somewhere else.
I'm never alerted when I have a voicemail and half the time it never connects when I'm trying to check if I have a voicemail in the app. Other times my phone wont even ring and a day or two later they will call back and see if I got their notice and I say no because I didn't know I had a voicemail. My application is up to date, but this is getting ridiculous. My husband also has the same issues on his phone.
This was the 3rd time I uninstalled and reinstalled this application to my phone. I would obtain alerts I had a voicemail, but could not listen to them. When selecting the voicemail it would spin and spin and spin. I'm not able to delete messages from 9 months ago, actually unable to clear anything from this app. My phone continues to say I have 9 messages to listen to, however will not allow me listen to them. I am again uninstalling this application and looking for a various one that hopefully will work better.
Works with my Moto Maxx. Amongst all the negative reviews lately, I decided to test the application again, since I still have yet to search a various working visual voicemail application in the Play Store. The Cellcom downloaded and set up fine, it kept my same voicemail greeting, the application found a saved voicemail that I knew was in my mailbox, and it showed a fresh voicemail in the main screen as soon as I got it. It plays back messages well (on speaker phone). My only complaint is that the application does not give a push notification for when I have a fresh voicemail. Otherwise, I'm satisfied to report the application works for me. Later edit: We called Cellcom customer service and a technician was able to create notifications work for me!!
Does not notify you upon receiving a fresh voicemail. So you have to check it daily. Inconvenient and just all around a very not good attempt at an app. Absolute garbage... need to search an application that actually cares about its customers. This seems to be ongoing for a while now. Still no fix Cellcom???
Probably the largest piece of garbage ever. HUGE delays to receive, often won't notify you as it's supposed to, freezes, menu has two deletes deletes though one is actually not delete (it is archive or something).... all in all an embarrassment to cellcom. I'm trying to search something that will work in its place.
Poor to use with power saving mode. It says it cannot connect to my voicemail platform, and tells me to check my network settings. Havent been getting fresh voicemails on it for months. Thought I would uninstall it and reinstall, but it won't even uninstall. Eventually I got it to uninstall and reinstall. Still don't obtain notifications when a voicemail comes in. still bad.
Glitches frequently! Will not work with wi-fi anymore, so in order to obtain voicemails I have to first turn on mobile data, & even then it often won't play messages. Regularly fails to notify me that I have a message-- notification will suddenly appear after I've already checked voicemail in the conventional way. Now it displays a notice that I've "enabled data-saving," & it may cause things to not work... 1st off, I've never changed my settings, &, 2nd, there is no information given on how to fix that.
Voicemails take forever to load and to delete. I am finally getting notifications that I have messages, but the application is almost not useful at all because it takes so long to load the notice that I need to hear. Even a five second notice can take a min to load.
doesn't allow me know when I have a voice mail I've missed some beautiful necessary messages because I don't have much cell service my phone sometimes don't ring and goes right to voicemail but I've never alerted of the voicemail so I have no idea that I would even have one
It worked terribly with galaxy s5. Doesn't work with s8. I wonder who called and why. Sometimes I do not obtain voice mails or they pop up days later. When I obtain voicemails. I obtain no notifications. Doesn't present how a lot of I have unlistened. It is not fixed.
I am not getting my voicemails unless I go in the application and [email protected]#$%!! I received a call on Friday, returned the call because NO VOICEMAIL. Receptionist said she left me a notice 3 days later NOTHING what other important messages have I missed!
Useless garbage. When it does work, notice notifications are several days late. Recently, i obtain the "voicemail platform not available notification". Bravo cellcom. One star rating gives it too much credit. Please don't respond with the lame suggestion of making sure it not asleep in the background.
I said no to all of them because it does not work at all. it doesn't even want to play the full message, it pauses and only plays like a second or not even a second of it. Also, you have to constantly hit Play for it to play the full voicemail. Plesse fix it.
Latest make batter was terrible. My husband and I missed so a lot of voicemails for more than one month. Highly unreliable still; doesn't notify me when I have a voicemail so I'm constantly opening the application when I have a missed call to see if a voicemail was left. You need a whole fresh squad of programmers to fix this mess!
Notification would be a huge plus. Missed an necessary voicemail and not aware of it until I got another call from the same person who was waiting to hear from me. Did some investigating and learned why. I know -- you're working on it. At the same time, we're all waiting.
Whenever I have the application downloaded on my phone I hold getting a notification from my actual phone that I have a voicemail, however I don't. Cellcom told me to uninstall and reinstall however that doesn't work. Anyone know how to fix this problem