Eagle Community CU Mobile Reviews & Opinions
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I really like this fresh ver app, it is very simple to use! I am able to access my acc right away, transfer cash and go over my latest transactions. Poor thing about it is that if you decide to close the application you will remain logged in, until you click "log off". Shouldn't be so hard to do.
Originally I was dissatisfied with the application due to the lack of a working mobile deposit. But, thanks to the added/fixed feature, this application has everything I wish and need in a banking application with an easily accessible interface.
There is a persistent issue with the app's ability to capture the photo of a check after the initial use. In subsequent use, the application does not let the camera to focus on the check and provide a clear photo that will be accepted. The IT Support told me that it was with my phone. I checked it out with my service provider and the camera operation and phone operation were not at fault. To use this application more than once, I have to uninstall, reinstall, verify my device, then do the mobile check deposit. This should be a beautiful simple fix but the developers don't see it that way.
Since the modernize on 3/2 this application has been horrible. I emailed the developer but they say everything is fixed, uninstall/reinstall and you will be fine. Well I did it, and it's not fine. I have to place in a security code almost everytime I use it. Plus it takes FOREVER to log in, and most of the time it times out and I have to attempt to login again. Please go back to the latest version, it worked great. Edited: After a couple emails with the application developer got me no where I contacted the bank thru their FB page. The response was beautiful amazing! I had a phone call in mins explaining the problem, and the solution, as well as a time when it would be fixed. I have updated the application and it is working beautifully again! Thanks!
I received an email from the developer, so I uninstalled and reinstalled the application again. This time it seems to be working. It loads quickly to the home page and it has a nice, clean look with some additional shortcuts that are amazing features. It still takes a bit longer to shift from page to page while in the app, but not unbearably so. Thanks for the fix and for keeping me aware of what's happening!
Since the application modernize I cannot obtain in to manage my account. I have to obtain a secure access code every time, register my phone EVERY time. Finally obtain through that and it gets stuck on loading!!! Bring back the old version. That one actually worked.
The ver before 3/2/17 worked much better than this, after getting logged in, the screen stuck just saying "Loading", to obtain past that I swiped down from Notifications, then tapped at the top again, then one more tap and the CU application was on the screen. Buggy to say the least, no wonder for the poor reviews. ;-0
Please fix or delete this update. Ask for a secure registration code every time. Then, never loads. If I have any overdraft fees due to the inability to transfer funds, I hope the bank will reverse them. Fingerprint login does not work. Samsung Galaxy S7 edge
If it isn't broken don't fix it (the application prior to upgrade). The download takes forever and I cannot view my acc info. Also, I have to hold getting a security code and registering my device in hopes of viewing my acc info. I deleted and reinstalled the application and no luck. I hope this gets resolved soon.
Completely unusable since the application update. Tried uninstalling and reinstalling, didn't fix anything. Cleared all history and caches on phone, didn't fix anything. Called and spoke with the tech help department several days ago and was told I should keep a call back about the issue, still haven't heard back.
This application is a huge disappointment and scores poorly compared to related apps for my other finance organizations. I cannot easily view my statements, minimum payment due, due date, or APR. All of these are necessary info about my credit card/loan that should be available immediately in the application or only a click away. Very disappointed.
I'm beautiful sure you've changed something ... actually a lot of something. I don't like it. For one the available balance and current balance showing are the same when it has been almost 24 hours after some purchases were created (these purchases are not showing yet!). This has never ever happened, only after your revamp of your app! Hold it easy ...!!!
Worst Banking Acc (0 stars if possible) This has been the worse banking acc I have experienced. It never displays anything, accounts nor transactions. In addition, the ATM locator is not accurate as I drove to Kinecta (listed) only to be told they don't honor my card. I wish convenience, and since this is a issue, I will be switching banks.