Navy Army CCU Mobile Banking Reviews & Opinions
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100 Reviews Found
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I have not had any problems logging in or answering security questions unless I'm entering the wrong answers. I've locked myself out before but it gives you 3 attempts before doing so, wld u rather give someone the ability to have unlimited chances to access ur account? Where's the security in tht? This application is extremely case sensitive. The method you originally set it up is how you have to log on every single time. Why would I fault NavyArmy for doing their job and making my information as secure as they can?
I am able to login with my userid and password. When the security question comes up and I enter it and press continue it just erases the respond and wants me to continue to enter password. Can't obtain passed security question to actually see my account. Don't have problems with online banking. Takes my security questions just fine. Called the Credit Union and the rep stayed on the phone to see if it would work. Application does not work. Has some kind of glitch. Very frustrating.
It's nice to know my balance and know where the cash had been pulled from but what i really wish is for it too present me pending transactions... It would be nice for it too display my acc number it would be cool if it could send me password requests to my phone or have security questions... But other than that it's ok.. Also would love if it has an accept button like if we would like to accept certain transactions or a plan to pay bills like we set up dates and times for it to pay certain monthly bills..
Love navy troops i do but web not android device friendly and the application been frozen for over two months now. I've even gone in and had a rep log on write every respond on a hack cheat. I'll hold them as a savings plus they have free atm withdraws at stripes. But as for my direct deposit I'm bank else where. So a lot of calls so a lot of emails two in person two much for my money.
I really like this application it has worked fine for me there were some glitches but they're all amazing now amazing job thank you Navy Army. I feel if you have issues just call the bank they will support you as they always do. You need to give this application a possibility it will work for you.
BEST NEW FEATURE= ACCT BALANCE QUICK VIEW!!! I generally dislike huge "corporate" banks, but I've been suprisingly happy with BOA for 20+ years & LOVE the app!!! MY ONLY COMPLAINT= mobile deposit checks appear as part of my "available balance" BEFORE THEY ACTUALLY CLEAR!!! Nice to access the $ earlier but not if someone writes you a rubber check- EEEK!!! FEATURE REQUEST= a button to dispute a charge/BOA fee where I'm viewing it, and/or a button to request a BOA call- PREFERABLY FROM SOMEONE AT MY LOCAL BRANCH!!!
With just one fingerprint to sign on everything I need to know about my accounts is right there. Simple to navigate, transfer funds, send cash to someone knowing only their phone number. It really doesn't obtain any easier than this. I have my Bank of America application on all my devices. How did I obtain by without this? GREAT app!
I really like the ease of using the BOA mobile app. I set up my monthly bills to be paid on a certain date and never have to worry if they are being paid on time. Obtain acc balances, debit and credit activities reminders, and alerts for every transaction. Cannot remember the latest time I was in the bank. LOVE IT!
New: mobile deposit [email protected]#$%! or miss. Sometimes it takes me 7-8 times to complete the deposit because the info on the check is not being read correctly. This is over 3 phones with current software and hardware. Over all, good. Modernize 10-16-17 Still having problems with mobile check deposit. Disabling background apps defeats the purpose of multitasking. Not recommended for that feature.
Application does this irritating thing where you don't obtain to use the finger print sign in option when you really need to create urgent transactions and cant remember your passcode. Please fix this issue. Otherwise, it would have been a 5 star rating.
I never had any issues, always bringing nice updates and better features to the application without necessarily making it look complicated. Very user friendly, you don't need anyone to teach you anything in order to use this app. Saves me a lot of hassle and time. Thanks
Setting up the initial service was a major inconvenience and frustrating experience. I initially tried to enroll after setting up the acc online, but was redirected. Then had to wait for a PIN go be mailed, locked myself out, and then called in to resolve. Other than that, I was satisfied to see the a lot of options available to manage my accounts within the application itself. A lot of that aren't available with my accounts at other banks.
The application works fine, but the bank is trash. My fiancé has had so a lot of problems with his acc being hacked lately, and they've done nothing that they said they would do to fix it and stop it. Cannot trust them with our cash anymore.
I recommend this application highly, very professional, simple understanding user friendly and secure, the best part about this app, I don't have to drive I can create transactions 24/7 from the comfort of my home. Thanks Bank of America, for resolving the wait in time consuming lines, and given us online and on time Banking.
Worst banking application and company I have ever had to do business with. I had an acc a total of 2 days, was able to create a deposit, order a debit card and checks, setup direct deposit through my employer, then my acc was closed without any reason or notification on the 3rd day. I called to test to resolve the problem and was told bank of America didn't wish my business and wasn't given an explanation as to why. I will never use this bank again and I will spread my experience around so everyone else will know of the shawty business practices of bank of America and how they treat their customers.
Gave it a 1 star review for a bit because they took away the option to see all of my transactions. They returned it so I wanted to re-rate. Didnt give a full 5 because they messed with it originally. Thankfully they brought it back so I didnt have to switch.
I liked the old ver of the Bank Of America app, this one doesn't allow me transfer to my savings / doesn't notify me of my acc balances. It's so fusterating calling the Bank for a week straight now and all they do is place my cash on hold. Not cool when you need money for an emergency. Smh
When signing in I'm sent a authentication code by text or email. By either way I'm forced to minimize the application to access the code. When returning to the application I search I've been logged out and have to begin over. When designing an application it's best if you actually use it to reveal problems like this before releasing it.
This was a amazing application until the update. I could sign in with my fingerprint and view more than my 4 most latest transactions. Now it says I have a various mobile acc and I have to log out of it to use my fingerprint (I don't have one) and there's no method to view more than 4 transactions. I'm really disappointed with this.
In general, I love the application and have never had problems. With the most latest update, however, once I sign into my account, if I click on anything at all, I have to log in for a second time, and that is soooooooo annoying. Please fix this bug! I'll be satisfied to be your guinea pig if you need beta testers! I have experience.
This application is not good compared to the previous access. What bothers me most is your implementing this and taking down the previous access without advising your customer. Base. Even when you test it does maintain your access code and your password. .This should be removed immediately and return to the previous accesd.
Application works well enough. Though it can be intrusive by forcing the application on-screen to login again, despite the fact that I backed out of it long ago. If I wish to use the app, I'll click on it, stop forcing it on my screen when I'm trying to do something else.
Edit 9/22/2017... the updates over the years have paid off - exactly what I wish from my banking app. fingerprint access, nickname accounts for simple comprehension, billpay very intuitive, transfer between accts easy, and direct Contact Us access. Some fresh bells and whistles are interesting, but the BAM application gets the basic items right. compatible with samsung pay a large plus. Sprint S6, stock nougat
Alerts work sporadically. I have an alert set for both my checking and savings accounts to alert me of when direct deposits post on both accounts (which is multiple direct deposits on every Friday). This alert has stopped working recently the alerts are turned on in settings for both accounts. I also have an alert set for everyday balance for checking. That one works. Needs to be looked into.
This application started off buggy a while ago with frequent issues getting checks to be accepted. Now the pic is accepted nearly 100% of the time and the fingerprint unblock works great. Kudos to working through the bugs and making this application one of the best and most useful period!