Park National Bank Phone Reviews & Opinions
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Easy app, transfers are instantaneous. Works fairly well with one caveat. The fresh check deposit camera feature is a pain. Instead of letting you take the image it does it automatically. It's always capturing blurry, half focused pictures and I have to hold retaking them. It uses the flash automatically too. Was better before they updated it. I am using an older phone (Nexus 6) and my camera isn't the fastest, maybe that's part of the problem.
A lot of people on here are complaining about reliability problems which is in fact event to me. Even on a Google pixel XL on Android device 8.1 there are a few problems I've experienced like getting an error for not having network connection. Or when I recently changed the limit to a card and now it will not let me to view cards. But my largest pet peeve. Is how you can't log in with fingerprint.
I can no longer deposit checks using this app.... I use an Android device Galaxy S5 and the camera won't focus any longer to take a picture of the check, even in amazing lighting! Please fix the camera settings like the old ver so it'll focus on checks for depositing.
Constant crashes, takes forever to modernize acc balances and acc activity, test and create a deposit the camera won't focus on the check within the application yet I can jump to my standard camera application and see the check crystal clear, after 10 mins of trying to obtain the camera to focus and manage to, the application thinks the picture isn't amazing enough and makes me do it again. Not good application by a frankly not good bank.
This application was fantastic, then I updated my phone to 6.20. Application is now just a waste of space, considering I can no longer access my account. I even uninstalled and re-downloaded the app. It's horribly out of date, I think the latest modernize was August 31, 2015? Fresh software means fresh incompatibilities.
Before the update, this application was very useful. Ever since the modernize I can only enter the application once after logging in. I then have to delete the application if I wish to obtain into it again. Please fix this. I will give it 5 stars when it is working properly.
I had this application a while back and deleted it because I could never obtain it to work, I just recently thought it was a amazing idea to download it again. It does now actually allow me log in but if I click other tabs it says system error exit app.. And I think it would be better if, I could actually see my checks photos and if it would present the pending transactions and then the posted transactions. It would create everthing so much easier!!!
I can view my current balance in pinch! Extremely useful, especially since I store primarily online. My paychecks deposit without issues and as a gift my paychecks are from Park, no waiting to clear! I take the pic and hit deposit and viola! My cash is there. Best decision I ever created was to choose Park as my bank. Lenovo iDea Pad, works just fine.
If I could give 0 stars I would! I go through all the steps and when it asks me to take a picture of the front of the check it's nothing but a black screen! Frustrating! I've been having this issue for months! PLEASE UPDATE SOON!!! EXTREMELY FRUSTRATING!
The globe class service I've come to expect from Park National Bank took another amazing stride forward in the form of this app. I can now see my balances, transfer funds, pay bills, deposit bills and more, all with amazing ease. My only regret is that I can't give it a higher rating. Thanks Park!
This application worked amazing when I first installed. Now, for some reason, the camera screen is black when I test to take a picture to deposit a check. I used this feature once or twice before without problem and the app, to my knowledge, has not updated. I have tried rebooting my phone, uninstalling and reinstalling the application and I'm still having the same problem. I'm wondering if it has something to do with the fresh jelly bean firmware (which is complete garbage imo). Other than that, application is fantastic!
Needs some improvement. Picture deposit worked one time. Will not let 2nd picture of the back of the check to be taken before reverting back to the previous screen. Useful for checking acc balance and transfers, but the reason I wanted the application was so I didn't have to visit the bank to deposit checks. Fix please!
Everything is amazing except for one thing. The most necessary to me since I have a business and deposit a lot of checks. Everytime I do check deposit the pictures come out looking good, but when I press deposit it please wait while we check the front, or something along those lines. So I tap ok and hold hitting deposit , then says the same, checking front of check and this goes on for about 5-10 minutes. I will also click view front photo and just press hold since the picture is excellent several times. Note this even happens with typed out checks with a excellent picture. Eventually usually after doing the above it will present a spinning wheel and then it goes thru. Happens on both wireless connection and cell data. I have a Nexus Motorola 6. Note I have very few times where i had to go in to the bank because it would not process the front image. Bank says they don't know anything about the application because it is a 3rd party app.