Photobook: Albums, Gifts and Prints Reviews & Opinions
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I have purchased voucher for 8" x 6" little landscape soft cover pb 40 pages. When I wish to begin the project using this app, there is no such 8 x 6 little landscape softcover template and now I am stuck. I have emailed them and they replied asking me to screenshot where I got trouble. This is funny because they can see themselves that there is no such template on the app. The only thing I can do to begin the project is by using the web online. 1 star for this app.
hai there,i got issue with my from malaysia,but my country in my acc is is issue happen when the application ask me to re-log in to my ,ive been using this application for few times already. Edited:can somebody respon on this,where is the admin of this apps? pls respon on this complaint. Edited: look like the admin didnt care to answer at all Edited: just have time to write this.Ur customer specialist have call me,and he manage to settle my problem within a day, thanks
2 stars coz 1, I cant choose 0 stars, 2, I obtain quick answer through email. The main issue about the application is the progress for the application to upload my photos. It is amazing to present the progress but I can't see how a lot of percentage have it been progressing, how a lot of 'days' should I wait more. This application requires you to allow the application begin while they're processing the photos. What happen if smeone called or i need to use my phone for other purposes? Created an order since 28 Sept until now it's still 'progressing'
Loved using the application until the latest update. My old projects couldnt be opened anymore and my shop became photobook UK. My billing address was still Malaysia and you still sent me notifications for Malaysia promo codes. However, all my prices were quoted in GBP and I couldn't apply the promo code as it was not applicable to photobook UK. There wasn't any option in the application to change my country or store. Now I will have to uninstall the application and reinstall it hoping that it will work this time.
Test to use the voucher code that I obtain for my birthday but the error notice stated that something went wrong. Already test to uninstall and install back the application but still the same. Feel so disappointed as cannot use the voucher 😥. Already received my book.. Thanks for the memories
first time buying photobook with this app. really disappointed with this app. i order 24pages easy photobook but only obtain 23pages photobook. 1photo missing. and the arrangement of the photobook not exactly like i design in the app. hoping that in the future there is no more mistake from photobook malaysia team. 😢
I have ordered few image albums, feel so glad and grateful to keep it in short period of time. Nicely printed and it looks very colourful. Easy apps, simple diy design, love it very much. Just feel abit pricy for me. Overall, amazing experience and well done guys 👍👍👍
I downloaded the application thinking that it is more convenient and that I can retrieve my other projects (using PC ver of photobook). Apparently, they are not synced. There is also very limited choices for the type of photobook I can make/order.
Ever since the application needed me to modernize it, I can't use it anymore. Choosing a country takes mins to load then an error will pop up on the screen saying there's a problem. It's always like that. Before I updated it, it's working properly. But now I can't even log-in.
I downloaded photobook and have tried ordering one, however does it really take hrs. before my images to be uploaded? Been waiting to be uploaded 1hr and counting. And i think it not about my net connection since i can access all other apps and websites without problem..
It's a nice application but the application doesn't present the available promo vouchers you can avail, I suggest going to the www service first and check for vouchers. I just placed my order then saw a promotions tab in their email receipt and it led me to their promo page. Now I feel ripped off. 😭
no matter how a lot of times I chose Malaysia as my origins, the damn application would just automatically choose a country is United States. I uninstalled n reinstalled and still couldnt change this god damn problem. i read others and realised they had same issues. now i couldnt use the unique offer which expires 14 day coz they said my origin doesnt match with my delivery address, so they couldnt offer delivery method. pls assists. Updated: Just received phone call from your help team. Tq 24/09/2019
I've once having issue with voucher code and when i emailed them about the issue they responded fast. My item also was delivered faster than expected. Overall I think this is the best application ever. Its very helpful and simple to use :)
First time use it was okay. But the second time i can't log in. I used the link provided in the email but still...i don't know what is wrong. It hold rejected my password telling me my token is expired? What is that mean? Edit: the squad has support me with issue. Thank you.
I just received the album and I could say that first impression is always right😂 and yeah I've got no regrets choosing this app..it's an awesome app! Also I've got the image album as my birthday bonus and guess what? BEST BIRTHDAY GIFT EVER! 🎊🎉🎁🎁🎁🎈🎂🎈🎁🎁🎁🎉🎊
I saw the review says that this application were very quick answer to print out image but turns out so disappointed. My order since 18th Sept until now 21st Sept do not have any progress yet. By giving 4 stars is because response to my email quick and act immediately. Thank you for your fast response. By the method leaving 1 star for application improvement in future.
The apps is very poor. Poor experience. Encountered several problem from selectinh image for album till to the cart. Having issue to apply the voucher as well.what's the point to offer voucher as promotion to encourage people to ise your apps and end up can't print any of your project?
Garbage, absolutely waste of time and useless on 30 Sept 2019, Malaysia. Gave free voucher code: pbpvw2 but cannot use due to lagging, cannot checkout. I also have 2 free vouchers from MyDigi for birthday, which I forgot to use earlier, cannot be applied on latest day due to server error. Disappointed, dissatisfaction, what a jerk!
the apps ask me to insert my country.. but everytime i click at the arrow.. the application say that somthing went wrong (error).. and i can't even see through the app.. because of that error.. can someone support me... how to deal with this app.. and i hope the admin can give me respon ASAP.. thank you
i hope they develope fresh feature that user can change the the type of printing just by clicking the project.... this happen to me when im doing easy book 6x6, then i wish to see the diffrent so i click easy book 8x8, and i have to repeat all the picture again... imagine 100++ photo... i hope easy feature like this can be build within this apps...one method to hold the memories by image book.
I have been use this apps more than a year. It just unbelievable apps and simple to use. Beside its gots lot of free vouchers. But recently with the fresh packaging, I realised the quality of pictures and image that you give drop a lot. The quality is not same as before this. Seriously I'm disappointed.... Because before this I have suggest this apps to all my friends. They also complained about this for Hari raya pictured they print...
Can be better. Would be amazing if i can import images from Google Images to make the Photobook. now can only import from device and Ig only. but i have images on my Google Images which are shared album and i would like to print them. Better to be sble to import them instead of downloading one by one to device.
no matter how a lot of times I chose Hong Kong as my origins, the damn application would just automatically choose a country for me. sometimes is Australia, sometimes UK. I uninstalled n reinstalled and still couldnt change this god damn problem. i read others and realised they had same issues. now i couldnt use the unique offer which expires today coz they said my origin doesnt match with my delivery address, so they couldnt offer delivery method. wth!!! worst application ever
Photo Processing takes FOREVER even though I've cropped my pictures to 4R size, customer help only replied 1 type of automatic answer and this application takes your cash 1st without confirming the pictures are 100% uploaded. Change this system please. And if the uploading still going for the next 6 hours, I wish full refund. Thank you.
i love the apps. simple n at reasonable delivery time. but i once order two type of product; book n prints. but the postage was charged for the two type of orders. may i know why u charge postage differently but deliver in one package?
Why can't I make my account? it keeps telling me to enter a valid email. I already tried using 3 various emails but it keeps saying the same thing over and over. I gave it a 1 star because it gave me a really poor first impression. I'll change my mind if this issue gets solved.
first time I use this apps..its really helpfull and really quick delivery..its just taking time in a week..they print it right after we confirm the order...but then,second time..the delivery is taking time too long almost two week and a half..they print my order about one week..then delivery taking time one week and a half..really dissapointed..😟
My order latest November 2018 arrived February 2019. 3 months, people! 3 months! I've waited for so long & all I got was these headless images inside my Photobook full of cropping issues. & this happened again this month. Gave them another possibility & ordered 2 more Photobooks but it has all the same issues. You're getting worse. Please quality check your products before delivery or this has to stop.
Very poor customer service. I have created a placement of order, and bank have already deduct the money, but the order is not created in the apps. So I email their customer service nicely, and they only answer once for asking the transaction ID. After I sent them, they never answer anymore, and the cash is not refund, order is not made. Might be due to I'm using their promotion code to test out their products, and is really cheap payment where they don't even bother me as a customer. Such a poor attitude.