TrueLane from The Hartford Reviews & Opinions
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90 Reviews Found
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the application was extremely buggy, could not register to use it. having same issue with the Hartford website. not sure whay this application has such high marks, since I cannot obtain past the screen that asks for my security questions. the www service just spins and spins into oblivion. considering I actually have a claim to file it would be nice if the application or better yet the www service was working... Hartford I need you to obtain your act together, you dropped the ball on this one...
Used to be amazing but now takes forever to login, if you actually CAN login. I refuse to wait 20 min... yes, 20 MIN. To login only to search out that you have to reenter all of your info, apparently it's no longer saved. Ridiculous, wasteful, and completely useless
Was unable to login with the application on my android device phone. I logged in to my acc on the web using the google-chrome browser, then logged out and tried again on my android device phone app. Using the same userid and password, I obtain the message: "The User ID and password combination are invalid." I've installed, uninstalled and reinstalled the application and tried several times and have been unable to login.
Super professional My agent Aplied two ' key elements to successful service 1he adopted a sense of urgency for my specific case #,2he was compassionate about helping his client's and asked all the right questions to obtain to the end effect SO IF YOU EVER ARE INJURED OR BECOME ILL IT PAYS TO INVEST IN YOUR SELF AND YOUR FAMILY I AM SENDING ALL OF MY PEOPLE TO CHECK THEM OUTTHANKNYOU ERIC
Trying again This is the second time I've downloaded the app. I will test it again, the first time I had the same issues as other guys have. It wouldn't accept email addresses etc. Just a complete total mess. I couldn't even obtain the program set up and couldn't even obtain into it. We'll see what happens this time.
Really??? When setting up an acc for the first time, you have to enter the policy owners birth date. It pops up a calendar selector with a single forward and backward arrow. It does NOT allow you enter a date directly, so if you are 50 years old, you'll have to hit the back arrow 12 x 50 = 600 times... Which genius developer came up with that idea???
John M Doorn (The Doorn Group) Auto/Home Application & Online/Customer Service Travel Internationally I Rate Hartford's "my insurance information w/The Hartford I rate five ***** all pertinent information on my Auto & Home with me 24/7 and it is user friendly, portable, responsive, from express bill pay-Claims-proof of coverage-fits my time value of cash biz model-Roadside Service awesome-I like very much there value added customer follow up and timely response to application improvement suggestions, 1600 nationwide vetted Auto & glass Repair Shops with lifetime guarantee on services and repairs, digital I.D. cards etc.. etc..No I don't work for The Hartford Insurance Companies and No my Cousin isn't the President. I value my Vendors, there all four & five star and I allow them know my appreciation as well as my network, Clients, & mates there 5 * John M Doorn. The Doorn Group/Doorn Global Partners/Doorn Capital.WA State
When I use my capital one credit card to buy gas before I obtain out of the parking lot I have a notification that my card has been used. That is NOT the experience with this bank/app. We we just notified that because of an acquisition we will also be limited to access our acc online and by phone and with our card transactions. I wanted a local, small, credit union but what I got was much various than what I expected. Let's just say they don't exceed the expectations...
Well, I just downloaded the application and while the convenience of it, is cool. It was very difficult for me to deposit a check. As a matter of fact, I had to take a picture multiple times. It frustrated me a little. I'm hoping the check goes through because I'm injured and I'm dreading the drive.