White Sands FCU Mobile Deposit' Reviews & Opinions
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Works good, but I would like a couple of changes to be made. 1. Don't hide the logout button. Place it at the top of every page. 2. Create it so when I logout, it shuts the application off completely and not running in background. 3. Just a small bit faster switching from the title screen to login screen. I shouldn't have to stare at that more than 2-3 seconds. Other than those items, amazing job!!!
A amazing application for the essentials. With SFCU we're missing a few things. The iOS supports fingerprint sign in, while the Android device ver does not. Although not a huge/significant issue, it would be nice to see in 2018. The fast view helps this to some extent but is just a stopgap solution. Not part of the app, but not have help for Android device pay yet is also something that should be fixed. My local branch informed me that "it should be coming in 6 months". That was almost 18 months ago.
Amazing app, but not entirely simple to use. The eDeposit feature is very difficult to use and not user friendly. It took me 20 mins just to summit 1 check when lighting and focus were perfect. They need to fix this or less the experience will become unenjoyable like it has been for me.
I'll never bank with a corporate bank again if I can support it! The only thing I would like is for funds to come out of savings if checking is low instead of charging an overdraft fee. I do obtain text notice alerts though, so I can manage it fairly well. The application does everything I need it to and much more though, so five stars here.
Love this app. Been banking with SFCU for years now. They've done really well with catching any bugs and keeping you informed with your acc and fresh simple ways to us the tools. Also I love the fact the did a security make batter for your protection versus theft. Well done SFCU well done
I love how it's very convenient for everything, everywhere at any time. Some days though when they are upgrading themselves they are also kind enough to allow me know so I won't be foolish to test to obtain on it when there doing it. Amazing change from the former bank I was in! 😉
I love being able to deposit my checks without going into a branch, transferring cash member to member as well as from one acc to another and checking my balances with the fast view feature. I have a Samsung Galaxy 6 and I've had no problems wth this app. It's great!
Really convenient that I can check my statements and pay credits cards the same day. My only issue is that 9/10 times signing in im kicked out so i have to sign in twice. Ive tried all kinds of various things to not have to sign in twice but havent found a solution yet. Its just really inconvenient to have to sign in twice and re-submit all that info again since I have a really specific password. Besides that glitch its a really useful application and would definitely tell everyone to use it
Amazing app, however I didn't give it a 5 star review because although the technology department claims the application has fingerprint recognition login capabilities, it does not. I would also like to be able to transfer cash to external institutions via the application and not have to log into a desktop to complete this action.
Everything is helping to manage the acc in mostly very convenient for every time you need to know about the balance of the account. It's a simple method to obtain the info on my own acc and convenient for everything you need. Thank you for amazing idea to support the client pf this bank.
Not any better than the previous ap. Very slow on logging in. I do have unlimited data so... Still late on payment updates. This is the main problem for me and it looks like jsc dropped the ball once again! Developers are mediocre for this one for sure! Same thing various interface! I was excited but you guys allow me down again and again..
They removed the captcha and added fingerprint scan. We actually have a username and password instead of just acc numbers now. If you are able to follow instructions for the initial setup, then there should be no problems. Took me less than a few mins to setup.
Absolutely horrible experience trying to set up and sign in. At this point I have zero access to my accounts. Thanks for making an already poor banking experience even worse. This was the latest straw dealing with this credit union. I will be leaving this week!
Much more modern, biometrics (finger print scanner) is a amazing addition. Great layout, very simple to use, lots of security alert features in settings. Take a few seconds to startup before asking for fingerprint, but that's minor. Overall, it's a much better upgrade!
Amazing app, but who is Vertifi Software? I've been using this for 3 years and my acc hasn't been hacked, so that's a amazing sign, but I just noticed the developer is various from the full mobile banking app. The clunky Alliant Mobile Banking Application is developed by Alliant. This one, with the vastly better, more advanced deposit interface is Vertifi...?
Deposits work again... Incidentally I had changed to using the banking application 2 years ago when the deposit application sent me over the edge. Frustrating cannot describe using that app. Now with the modernize to banking, deposits stopped working, I mean completely non functional, not just refocusing the photo 17 times. "Invalid error" for 5 days straight. Thought I'd test the deposit application again and sure enough, works beautifully. And it picks up the amount, you don't have to key it in. Test it. And uninstall the banking app. Hope this helps.
Got back to using this application now that the deposit feature in the online banking application stopped working!!! This application is awesome, parses the amount for me, works like a charm. I want Alliant just merged the deposit feature from this application into their online banking app!
Works poorly I have 4 financial institutions that have mobile banking. This is the worst by far. Just got rejected for another deposit that went right in to my other account. Not sure how long I will be sticking with Alliant. They don't seem to care.
This worked ok before, but they got fancy in a latest make batter and created the application useless. It takes a picture of the front of the check with no problem, but it always makes a skewed mess of the back of the check. My guess is that they were trying to be clever and automatically straighten the image, but instead they messed it up and now it automatically distorts the image. I've emailed help a number of times with pictures showing the problem, but haven't heard anything back. Don't bother installing this if it is still the May 4, 2015 release. I'm running a Note 4.
Stopped Working I have tried multiple times to deposit my check to my acc and I'm only able to capture an photo of the front of the check before it defaults to a second screen that shows the photo and that the back photo was not captured and you cannot click on it to take the picture either. If you click the back button the initial screen where I entered the amount went from showing an allowable deposit of $20,000 to $0. Please fix asap!
Can we go back to the old version? The latest modernize to this application causes my camera flash to go off when taking a picture of the check and the image ends up being completely washed out, causing me to spend a much longer time than I'd like simply to deposit my checks. Pulling my phone further back so that the flash doesn't wash out the check isn't possible either since the application wants the check within a certain distance. I've checked to see that my flash is off for normal photo-taking so it looks like this application just overrides that. I end up having to put my finger over the flash to obtain a image that will be accepted. Please fix this.
Image issues on Galaxy S5/KitKat This application worked amazing with by S3 before I upgraded to the S5 a couple months ago. Now I'm having a lot of issues taking an acceptable image (too light, too dark, too much noise, etc). It can take 5 to 10 mins to stumble onto an acceptable front picture, only to go through the same process again for the back side. Not sure what the issue is, but the phone takes breathtaking photos... but the application certainly doesn't appreciate either the phone's camera or phone's operating system, KitKat.
First impression: hideous but functional I've just opened an acc with Alliant. Like a lot of others, I'm disappointed that the mobile banking application and the mobile deposit application are separate. I'm even more disappointed by the user interface of each: clunky, old-fashioned, would have been considered ugly years ago and, by today's standards, looks bizarrely inept. But it WORKS. At least, it seems to. I created a single check deposit to my fresh acc using the mobile app, and the funds were available immediately. One shot of the front of the check, one shot of the back of the check, and done. (Note that I was able to take the images versus a solid background; haven't tested versus anything else.) A competently designed user interface would vastly increase my satisfaction with the service, but if I had to choose between a banking application with a pleasant interface and a banking application that does what it's supposed to, I'd choose the latter, so as far as I'm concerned, Alliant has its priorities straight.