White Sands FCU Mobile Deposit' Reviews & Opinions
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Works good, but I would like a couple of changes to be made. 1. Don't hide the logout button. Place it at the top of every page. 2. Create it so when I logout, it shuts the application off completely and not running in background. 3. Just a small bit faster switching from the title screen to login screen. I shouldn't have to stare at that more than 2-3 seconds. Other than those items, amazing job!!!
A amazing application for the essentials. With SFCU we're missing a few things. The iOS supports fingerprint sign in, while the Android device ver does not. Although not a huge/significant issue, it would be nice to see in 2018. The fast view helps this to some extent but is just a stopgap solution. Not part of the app, but not have help for Android device pay yet is also something that should be fixed. My local branch informed me that "it should be coming in 6 months". That was almost 18 months ago.
Amazing app, but not entirely simple to use. The eDeposit feature is very difficult to use and not user friendly. It took me 20 mins just to summit 1 check when lighting and focus were perfect. They need to fix this or less the experience will become unenjoyable like it has been for me.
I'll never bank with a corporate bank again if I can support it! The only thing I would like is for funds to come out of savings if checking is low instead of charging an overdraft fee. I do obtain text notice alerts though, so I can manage it fairly well. The application does everything I need it to and much more though, so five stars here.
Love this app. Been banking with SFCU for years now. They've done really well with catching any bugs and keeping you informed with your acc and fresh simple ways to us the tools. Also I love the fact the did a security make batter for your protection versus theft. Well done SFCU well done
I love how it's very convenient for everything, everywhere at any time. Some days though when they are upgrading themselves they are also kind enough to allow me know so I won't be foolish to test to obtain on it when there doing it. Amazing change from the former bank I was in! 😉
I love being able to deposit my checks without going into a branch, transferring cash member to member as well as from one acc to another and checking my balances with the fast view feature. I have a Samsung Galaxy 6 and I've had no problems wth this app. It's great!
Really convenient that I can check my statements and pay credits cards the same day. My only issue is that 9/10 times signing in im kicked out so i have to sign in twice. Ive tried all kinds of various things to not have to sign in twice but havent found a solution yet. Its just really inconvenient to have to sign in twice and re-submit all that info again since I have a really specific password. Besides that glitch its a really useful application and would definitely tell everyone to use it
Amazing app, however I didn't give it a 5 star review because although the technology department claims the application has fingerprint recognition login capabilities, it does not. I would also like to be able to transfer cash to external institutions via the application and not have to log into a desktop to complete this action.
Everything is helping to manage the acc in mostly very convenient for every time you need to know about the balance of the account. It's a simple method to obtain the info on my own acc and convenient for everything you need. Thank you for amazing idea to support the client pf this bank.
Not any better than the previous ap. Very slow on logging in. I do have unlimited data so... Still late on payment updates. This is the main problem for me and it looks like jsc dropped the ball once again! Developers are mediocre for this one for sure! Same thing various interface! I was excited but you guys allow me down again and again..
They removed the captcha and added fingerprint scan. We actually have a username and password instead of just acc numbers now. If you are able to follow instructions for the initial setup, then there should be no problems. Took me less than a few mins to setup.
Absolutely horrible experience trying to set up and sign in. At this point I have zero access to my accounts. Thanks for making an already poor banking experience even worse. This was the latest straw dealing with this credit union. I will be leaving this week!
Much more modern, biometrics (finger print scanner) is a amazing addition. Great layout, very simple to use, lots of security alert features in settings. Take a few seconds to startup before asking for fingerprint, but that's minor. Overall, it's a much better upgrade!
I love the concept. Used to work great, but lately logging in is a frustrating challenge. Fingerprint says it works, I obtain my text confirmation, but the application doesn't log me in. Forced to repeat several times or log in with password. Functionally, I like the options in the application a lot.
This application just doesn't work. Often fails to load, and on the rare occasion it DOES load, it crashes immediately after logging in. Tried the application on a Samsung Galaxy S6, HTC One M9 & M7, ZTE ZMAX Pro, LG G3 Beat, and a Samsung Galaxy Note 4, all with the same result: THIS APP DOESN'T WORK! 😕 Just use the website. THAT actually works.
This is a amazing example of how NOT to make a banking app. Someone, please present this application developer the application from USAA. Or even Chase, heck, Wells Fargo is better. This is awful. Can I gave my old application back. It was just bad. UPDATE: Updated to add one more star. Would have added two as the application is now minimally functional, but I have learned that during the fallout from the really poor update, employees were told to give the application higher ratings in order to offset the bad. This kind of dishonesty in a bank is disturbing.
And also the session doesn't time out soon if it at. Compared to the previous ver which timed out at what seemed like a proper amount of inactivity with app. The looks are nice. The ledger is alot more concise. Just annoying to have learn a fresh interface for my acc activity