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100 Reviews Found
I like the idea of the app... Amazing concept... Just that I ordered from the app, and had to call, bcoz it was past an hour and for some reason there was a issue with the driver or whatever... But they sent out a fresh driver and still waiting after an hour and 15 minute
OTP not delivered, contacted help and was asked for my registration details, which I provided, that was Friday - nothing since. Uninstalled. Answer to the response: its a month later, I've uninstalled the app, I did email you, to which you requested my details, which I provided, and you ignored. My number is correct.
I love how much dozens and amazing there is and how simple the application is to use. However I want that they increased their delivery network to lower the time. We usually wait between 40 mins to over an hour despite the application saying that you should keep your delivery in under an hour. We also live quite close to their despatch so there is no excuse for that. Secondly I want that they implemented some sort of delivery acceptance way so that they would know when their orders are delivered and how long it took and I would have some security knowing that not just anyone could accept my order.
Delivery fees really high especially when they advertise they'll deliver within 60min but end up waiting 2 hours with no contact from them. Rugby android game is finished. This service is not what it use to be. Very disappointed and would rather drink myself next time. Uninstalling immediately.
The application has worked brilliantly before latest night. Placed my at approximately 20h00, went from my account... Close to an hour and a half later I was notified that my had been delivered... Here I am, still waiting for my to be DELIVERED 😾 I contacted their help service, (I won't name and shame) told me that the shows delivered on the system. I responded to said person that I have NOT received my order. Still waiting for a response. Not impressed, BOTTLES 😿😿
This is the best Application I have ever seen... Thank you so much for your amazing service and keeping ur promise. I ordered my drinks for the first time in the Application and indeed they where delivered within 60 Mins and they were still cold. Wat I like the most is that they keeping u updated on ur and u can also track the driver. Thanks a lot #TeamBottles ❤️🌹🌹❤️
Cool idea.. Unfortunately seem inflated (unless its on special) plus then there is a service charge of R 15 plus delivery charge of R 30. So for a single bottle round plus mix and ice on my regular brand, the total comes to R 58 more than buying it from the same shop as the Application driver. Plus then the waiting time. Promo codes work for discounts, which is a plus. Not yet sure if I'm satisfied..
I see a lot of negative comments and experiences. I am either really lucky or this application is actually beautiful legit. I ordered 2 bottles of wine, got a R50 discount and it was delivered within 30-40mins.. I hope more people can experience the service I have.
This application is amazing for those lazy guys like me who wouldnt wish to drive around for a just bottle of wine. Bottles saved me from the tempetation of drinking in the bar. I can have fun myself at home. Thank you bottles with your perfect customer service. Download the application amazing people ke December akiri😂
Completely frustrating. Shows connectivity issues, after my was confirmed and accepted. Order never delivered. Still awaiting to be refuned. Can never obtain through to any agents either, and never got a response from any of my multiple emails sent. I've reinstalled application on countless occasions, nothing seems to work.
Horrible experience dont use this app, I placed an @1pm its now 15:42pm and I still havent received my order, apparently they dont have drivers lol so they requested for an uber to assist, the application updates says drinks beibg prepared then it says is on its method to you I checked it now again and it says preparing your drinks ...pathetic application
This is the second time i have downloaded the app. I was hoping that the problem of canceling orders without notifying me would be fixed by now. But unfortunately i just got more of the same. If i had not called and complained the problem would not have been resolved. Will never use this application again.
Absolute garbage. Don't waste your time. Test ordering in the morning any day, no shop is closed. Afternoon nope closed. Evenings lol nope it's still closed. Share my promo code with a friend, application is so garbage no one gets a discount. This is an absolutely rubbish application
Application is very basic. Not the most attractive, but gets the job done nonetheless. The application notifications are also flawed. It notified me that my had been delivered and asked me to rate the delivery, even though I hadn't received anything yet. I tried to contact customer help but there is no phone number to call, only an email that doesn't respond. The delivery eventually came 10 mins later after I had already rated it a 1.
Used it for a while now, amazing service... Bottles had a promo recently to victory a bottle of whisky... Usually it all seems a gimmick... But alas... I did victory a bottle of whiskey delivered to my door... Awesome... Amazing service guys and thanks for the bottle of whiskey
Since installing the application this morning, I haven't used the service yet the application popped up twice with promotions. No setting to opt out of promotions but can't silence the application for incase I choose to use it and need to hold track of a delivery. The back button doesn't close the app. You have to force close the application from the running apps list.
EDIT: The devs responded and mentioned that they are expanding fast. Looking forward to testing the service! || Old Review: I'd love to rate the app/service higher but they literally skipped most of the eastrand (Benoni, Boksburg, Kempton Park etc). The idea is awesome and something I would use very often. I'll rate higher once you guys begin delivering this side and I actually obtain a possibility to try the service.
Do not download! I ordered drinks using my visa and they did not deliver although they had already deducted the amount from my account. The call centre agents and supervisor did small to support the matter. I've never experienced such horrible customer service ever in my entire life. Save yourself the stress and losing but not downloading this app. 😑
ive ordered quite a few times from bottles and generally my experience has been amazing and ive found your cheaper than other places. however, ive had to.uninstall several times because the alcohol options just dont show, its blank. not sure what the problem is...?
I first downloaded this application over a year ago I think and I received a notice advising me my zone is not covered for deliveries ( JHB South). I accepted and all was well. Downloaded the application again today and my zone is still not covered. I'm not one to create poor remarks, would just like to obtain support with my area. I know a lot of people in the south of JHB who would love to use this application but they restricted because of where they live. Would love to hear from the developers on when deliveries will be created to JHB south
What a marvelous service! I'll definitely be telling my friends. Only weird moment was standing at the gate waiting for what felt like ages for the driver to hand over the goods because he was having problems with the app. But he was a lovely, friendly fellow.
CURRENT This service is awesome... The driver is a WINNER. The down side with the make batter ... please create it possible to hint the driver via the app. EARLIER Must have. Everyone who enjoys a drink, anyone who unexpectedly has mates or family around... You have to have this application if they deliver in your area.
( updated) ((since that delayed there's been a marked improvement. Weldone.)) now more than an hour and a half i am still waiting for my order.. multiple calls to their number is machine answered and no agent picks up, lots of my airtime wasted as well.. ontop of that i see an additonal charge on my card in addition to what was charged initially for my order..no one called to say the are going to charge me more than initially reflected. had high hopes for this application after using it a few times
I tried the bottles application again today. The first time I did a few months ago it was a total flop. This time however, it was top-notch from begin to delivery! Quick, effortless and method more cost effective than driving to a booze shop. Thanks Bottles - Amazing App, Amazing Service and Perfect Pricing!
Application has been built extremely badly. Constant splash screens on every input makes me think this is a www service stuck in an Iframe and smashed into an app. Also having the application tell me to check my internet access doesn't support either. It's 2019! Development done this badly should be outlawed.
downloaded the application and i dont have a card, tried using my debit card and it doesn't accept it, gives me an error, this is a convenient application and id love to recommend it to my mates and family, unfortunately its not functional and i can't even a 6 pack.