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100 Reviews Found
this way of hearing insterments volume adjustment is not good at best for me , reason ? fails to work often, requires me to return to Costo to create it work after a failure ! this has happend about 4 or 5 times sincce July of 2018 when I purchased the pair of hearing insterments
this is a very strange app. Its purpose seems to be to give you an option between two various sound profiles which are not explained, and to give you a master bass and treble sound control. I guess that could be helpful to someone. but I was looking for was the ability to turn off the Bluetooth program in the hearing aids in an airplane mode since the Bluetooth always on feature is making my brain buzz. I know that sounds weird but there is no other method to describe the sensation.
Very handy and helpful. My hearing guy loaded 4 EQ options for me. Would be an improvement if these were user-editable, or if there was a 5th option that was user-editable. Since this is a app, I"m not disappointed. The battery check, volume control and ability to choose EQ presets are all helpful and work nicely.
I didn't use my hearing aids very often as i was getting periphal sound but unable to hear people close by .But thanks to my audiologist giving me the opportunity to use this application I now use my aids all day e issue now is I have to obtain a fresh android device phone so that I can use the application when i am away from home . But I am more than satisfied to continue to use this application a lot of thanks. Barry Jackson
Would like more instruction on how to place it in also explaining the controls on the hearing aids and what happens when you change the settings on the application __what to expect when you change the settings on the application my first hearing aids so I really don't know what to expect but I'm generally satisfied with it especially the fitting and the the people who helped me obtain them and working with Costco and the all inclusive pricing
very un reliable app, loses connection even when my phone is 2 feet away. no method to reboot the application without restarting my phone. is this system really worth $2500? going to research other devices,. the audio quality is rather not good overall. there ate other IC devices I need to explore, this cant be above average.
Very amazing features compared to competition, and roads ahead of aids that require a streamer. For Rexton aids the rapid wax accumulation in microphone and vents of ear buds due to very little apertures, is a fault. Re the application my only uncertainty relates to Bluetooth -- does Connexx require activation to use all features eg. when changing microphone direction - no feedback for this setting. Very pleased, thanks.
This application needs a serious update. Its functional but compared to other apps such as the kirkland signature choice, it needs more options. EQ justment sucks.. Really? Its either fade in to bass or fade into treble. I like the hearing aids... but does support when the application is minimal.
Application doesn't do much except adjust volume. It will not remember settings. Almost every day, have to go in and "increase the device volume so the Application will work correctly". Do not understand why. Guess you have to have an iPhone to go anything else.
Application is not simple to use, it's hard to Set up your hearing aid With the app. You also need to Scan unique barcodes to obtain custom applications for your hearing aids. Those are not built into the application right off the batt a set for generic ones.
Works some of the time .Then it just disconnects. I have had this installed for a few years and it keeps doing that. A huge pain in the butt. Surely you can improve this. Sometimes it disconnects from my remote. Dosen't support us old guys. Guess I'll look for a better hearing aid .
Not very good. Hold getting error notice saying to use my phone buttons to increase volume so application will work properly. Also why when checking battery level have it showing 50% (two beeps) when in fact the battery is actually almost dead? Not sure if this is because you are catering to Apple products and don't care about Android device products. Since the hearing aids don't help Android device I'm sure I'm not far off from being wrong.
The application does not indicate battery level. You dont know the batteries are about to die unless you happen to be wearing your aids. it would also be amazing if the application would let bluetooth connection to home audio system for listening to melody and watching tv.
Adjusting settings does not seem to create any noticeable change to volume or sound. Which is the only feature available for an Android. Features available for this application are very inferior to what is available for iPhone. In two words, totally sucks.
The application works very well as far as adjusting the hearing aids. Sure makes a amazing improvement to my hearing. Only thing that would be really nice is if the microphone pattern setting would stay set until manually changed. That would be a amazing improvement as to the app's versatillity. All in all, the application works very well, thanks! Jim
Works well with my hearing aids from Specsavers on this Android device LG phone. The first application they suggested for me would only work properly with Apple hardware, so I am very glad this application exists to give me much more control of my expensive hearing aids. I can even set them for surround sound etc when watching the television etc with multiple speaker setups.
This application works very well. it would be amazing if there was a battery level so I can vetter determine when to change my batteries. if I know im going to be out fie the day, sometimes I like to change then before i leave, if I knew they wouldn't latest all day.
This is my first set of hearing aids; the application has been installed & uninstalled 4 times in the five days since i picked up the aids. Quite frankly -- it does not work well. For the cost of the Rexton devices, I expected a much more dependable app. And it took me a half-day to determine why my vehicle Bluetooth would not work-- if this remote is left on, then any other Bluetooth device is denied access to my phone. Distracted driving fines are high in Canada. So no remote when driving.
These are my first hearing aids. Having the application gives me such amazing flexibility - normal setting allows me to hear conversations from the back seat of the car; in a loud restaurant, I can focus on the people at my table. Plus, being able to adjust and control from my phone makes my fabulous hearing aids cool!!!
Issues with the application not working while device is connected to other Bluetooth devices. Programs may need to be changed or adjusted while using Bluetooth headsets or a exterior speaker(some times also equipped with microphone). Very necessary for those who have frequent mobile communication with the use of headsets. It will benefit having batteries life monitor and LH/RH volume control. Hearing devices are Rexton Legato iX.
unable to control focus in the focus mode... huh?? No method to monitor the remaining life of the batteries, so I' m not sure if I should swap them out before going out on huge evening. Both of these features were available on my previous application which is no longer available. Costco, obtain your supplier working on this...
When I first used the application it was great. Really allowed me to hear much better. But this latest time the technician had problem getting it to set up and I still do not think it is working correctly for me. Does not seem to enhance what I need to hear.
Amazing for checking battery level before leaving. UPDATE: After using for a few weeks I wish to say how satisfied I am with the company behind the app. They were fast to respond my questions which makes understanding the hearing aid better which in turn makes it all a more pleasurable experience.
I am not impressed. It shuts off the hearing aids randomly. Do others have this problem? I think I will return them and test something else. nothing has changed I am returning them to Costco. I got talked into keeping them and regret it. Maybe the $300 ones on the internet work as well. At least test them first. I am going to obtain a pair. At least I w ill not feel I wasted a lot of money.
on the whole a amazing bit if kit, just [email protected]#$%! had a fix to connect my phone to the hearing aid I use for phone calls, I have to take the aid out to use phone or place up with loud whistling for a time after ending my phone call, I don't have a top line phone so this function is not on my phone, and I cannot search an ap that does this.
I couldn't decide between a 2 or 3 star rating. It would obtain a higher rating, but the application won't function if your phone is connected to another bluetooth device (car, pandora, ear piece, etc). Sorry, but for the of these devices, they are about 10 years behind with the tech. Please fix to obtain a higher rating.
Volume is too weak. Very small noticeable difference in the settings for different situations. My other application sound and quality were far superior. Option for directional sound reception. I have an android device phone. Need better programming for these. EXTREMELY DISAPPOINTED!!!! Purchased at COSTCO. NOT their fault.
The application improved my hearing aid experience. With the application I am able to more accurately judge the difference between different hearing aid programs than selecting the programs with buttons on the hearing aid. With this application I'm able to confidentially adjust the program or volume of my hearing aid without pushing the buttons on the hearing aid. One of the favorite features of the application is the ability to mute the hearing aids. Just like muting a TV.
I've had to a fresh android device phone so that the application could work properly which was an added expense. I would caution someone who asked me about this if asked to recommend this brand of hearing aid. There some features that could be improved such an numbered incremental adjustment scale instead guessing how loud or low it is.
After your audiologist sets your hearing aid settings up, this application makes adjusting them more comfortable. Adjusting settings or volume is visual with this application making it easy to search a setting that works for your environment. Setting names may also be changed and emoji's may be added 👍 if you like to personalise settings making them easier to remember. This application works amazing with my Kirkland Signature 7.0 hearing aids.
Aids only pair with phone on startup of the aid. Both Phone & Bluetooth need to be on. I think aid should beep to signal each time you change volume or pattern; feedback is important. Reading what others say it's clear that there are a lot of various brands and levels of aids all using this program, I wish feedback, and someone else is complaining about feedback. Can't please everyone, or is that anyone?