No text, no call to register... Garbage. Modernize 10/5/19 after the recent modernize I was able to register. Taking my trip to abroad to see if it will work.

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Awesome service hands down plus service method better than Uber. I had to move out house, and used an XL cab. The driver was superkind and helpful. :) will use again definitely

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The taxi appeared almost before I had finished my online request Quite awesome ! I have never been disappointed with Gett.

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quick, convenient ,nicd driver and clean vehicle

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As I write this review, I've been on keep for 51 mins through their customer service trying to dispute a false charge of a driver claiming to pick me up. This application is terrible. Is just a taxi hailing application as opposed to a ride share.

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Amazing app, been using it for years, never gave me a issue

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Excellent and reliable! Christopher was lovely and got us to Heathrow quickly.

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Amazing service. Driver helped with bags and arrived in 2 mins of booking it

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Always turned up on time and git me where I required to be at a reasonable rate.

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Easy, just write in destination. Driver was there in one minute.

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Absolutely shocking experience. Booked a cab, got called by the driver and said he couldn't create it and to cancel. I did and was STILL charged. Customer services was useless. DO NO USE THIS APP

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Absolute garbage! I booked a ride a week before my appointment at a hospital for a medical problem and half an hour before I required to be at my appointment the ride was cancelled by Gett. I will NEVER use Gett again!

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The policy let drivers to cancel approved ride and they surely do it for short rides .

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Interface is awkward. Functionality is crappy: I've tried to book a ride beforehand for 6 am next day, but the application said "all drivers are busy, test again later". After a conversation with their help it was turned out that I hadn't been able to book because bridges were begin in St. Petersburg until 6 am. Then I booked a ride for 6.01 am. The weirdiest application I have ever used. The only reason why I used the application is that my company had recommended to use it in business trips.

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Galaxy S10+. Software stopped working. Updated. Still not working. Restarted the phone, not working. Uninstalled and reinstalled, restarted the phone. Not working. Late by 40 mins to a meeting. Thanks.

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after using this application already for a couple of years getting error notice and unable to use it. after contacting help got an tip to uninstal the application and use the recent version, did it still doesn't work and no reaction from support, really sucks!!!!! unblock my acc asap please!!! already 5 days nobody reacts from support....

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I use Gett very often. Recently you started letting drivers take fresh fares before completing the current one. This is fine except it can take a really long time for the driver to obtain to the passenger, and you don't inform me in advance. I think you should notify the passenger from the beginning.

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Perfect service and pleasant

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Application acts like Uber for taxi service and when it works it's fine. But frequently it doesn't work because drivers cancel rides constantly so when you need to depend on it you can't. You would be better off finding the nearest taxi stand and skip this mess completely.

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Love ry simple to use. Takes credit cards. Allows booking in advance.

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Major error, CANNOT CONTACT CUSTOMER SUPPORT THOROUGHLY THE APP, BUT THERE IS NO OTHER WAY. Lame, robotic response is useless! Also, application can be useless in peak times and no taxis found

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Got a taxi in amazing time. Downside was the 'technology fee' wasn't obvious at time of booking, so fare was more than expected. More transparency would be good.

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Crashes on load. "Connection issue" (on solid home wireless connection connection and LTE) Error page looks straight outta 2010

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Awesome service hands down plus service method better than Uber. I had to move out house, and used an XL cab. The driver was superkind and helpful. :) will use again definitely

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Does not input credit card. I tried uninstalling and reinstalling. Still no luck. It used to work about a year ago. This one is buggy.

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Ever since gett gave the drivers the option to cancel rides the application became unreliable. Booking a future ride essentially promises nothing, and i regularly search myself waiting long for a cab that suddenly cancels for no apperent reason

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Amazing app!!!! Zone need to be a small more accurate, lots of times it missed me by one street.

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Very amazing app. Lovely user interface and convenient on payments

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Application does not launch, "poor connectivity" error notice

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Always turned up on time and git me where I required to be at a reasonable rate.

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Simple to use. Even when under stress

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Very helpful and friendly drivers

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Interface is awkward. Functionality is crappy: I've tried to book a ride beforehand for 6 am next day, but the application said "all drivers are busy, test again later". After a conversation with their help it was turned out that I hadn't been able to book because bridges were begin in St. Petersburg until 6 am. Then I booked a ride for 6.01 am. The weirdiest application I have ever used. The only reason why I used the application is that my company had recommended to use it in business trips.

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after using this application already for a couple of years getting error notice and unable to use it. after contacting help got an tip to uninstal the application and use the recent version, did it still doesn't work and no reaction from support, really sucks!!!!! unblock my acc asap please!!! already 5 days nobody reacts from support....

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Pre-booked cab for an hospital appt with baby and no one turned up, missed appt as a result. Tried to create a complaint and all I got was we are busy and prebooking doesn't guarantee a ride. If you are a parent with a pram and need transport don't rely on Gett.

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Best taxi application for Russia. Professional drivers who don't hassle you and are amazing in behaviour.

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Amazing app, better drivers, better cars, why do Uber? Also cheaper!

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It gives the option of paying money but won't allow me order a cab with out prepay on a credit card

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The application works great. The after use is horrible. It continues popping the application and notifications all the time. REMOVED! Please add an option to see receipts from past drives.

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Tried to login into my acc on a fresh phone, but no verification sms has been arrived. After two attempts to keep verification sms I've been blocked for 30 minutes. Guess no taxi for me. Thanks for the ride... :/

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Endless technical issues - GPS showed me at a various location, tried to call the driver but the application connected me to a various phone number, had to pay a cancellation fee because the application itself didn't work. Non existing customer service - at best you obtain a chat with a bot. No price estimate. Had 4 hellish rides and 3 bogus cancellations fees in 2 months before deleting the application for good. SAVE YOUR MONEY AND NERVES AND DON'T USE THIS SERVICE.

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Better in London than Israel. I used this in Tel Aviv & Ramat Gan. Also experienced my colleagues using it and it was very frustrating. 2 cancel rides on my colleague. The driver dropped 2 off my colleagues off at the airport and then couldn't figure out how to take to anther stop. I went down to the ride share and two drivers took over 5 mins to arrive while I'm standing by no less than 15 empty taxis. Should have used Uber because this is unreliable with the Israeli taxi drivers.

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Friendly and professional drivers. Clean cabs and an simple application to use. Would recommend this application to all of my friends.

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Amazing price. Easy. the book ahead pick up is amazing for traveling in a fresh country and wireless connection isn't available

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Very amazing normally but allow me down recently. Understand your wait can depend on the number of cabs in the zone and you'll be OK. Really necessary appointment? You can pre-book.

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Super convenient, especially with a ride scheduling in advance via future booking feature in the app.

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Does not send sms meesage on install, code via phone call does not work. Useless

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Excellent and reliable! Christopher was lovely and got us to Heathrow quickly.

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Amazing service. Driver helped with bags and arrived in 2 mins of booking it

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When I booked a car, the waiting time was estimated to be 15 minutes. However, after i waited for 10 minutes, the assigned driver changed and the waiting time increased to 20 minutes. I waited patiently for another 10 mins but neither the estimated time of the arrival to the pick up point, nor the distance changed. As a effect , I missed my appointment. Should I have used public transport I would have reached my destination faster and on time. On other occasions I've had a better experience

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Absolutely shocking experience. Booked a cab, got called by the driver and said he couldn't create it and to cancel. I did and was STILL charged. Customer services was useless. DO NO USE THIS APP

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Absolute garbage! I booked a ride a week before my appointment at a hospital for a medical problem and half an hour before I required to be at my appointment the ride was cancelled by Gett. I will NEVER use Gett again!

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Perfect Driver & comfortable car.

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poor experience in moscow couple of months ago. first, they declined my card for no obvious reason, even though I used this card before and after the ride without any problems. how lucky I am to have cards of 4 various banks, so I changed. no help at all from the help team. no phone support. now they seem to have blocked me totally from support, after I complained about a VIP driver who was extremely rude to me which is not acceptable in this class of the car.

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It will not give price quotes. Deleted it.

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Overall competent and timely.

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Amazing application and offers / deals

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constantly blocks my acc and cards with no reason or explanation. after contacting help gets fixed in 3-5 days with no explanation also. and than works for few days and then again. yandex taxi is MUCH better

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Unreliable waiting times. Drivers abusing the application and just canceling you orders one after another without any reason. Dont count on it unless you preorder a ride.

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Tried to login into my acc on a fresh phone, but no verification sms has been arrived. After two attempts to keep verification sms I've been blocked for 30 minutes. Guess no taxi for me. Thanks for the ride... :/

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Does not input credit card. I tried uninstalling and reinstalling. Still no luck. It used to work about a year ago. This one is buggy.

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black cab is really the best service in London, but this Application is really Very Very Very Very slow! With the fresh update, nothing change. It's always so slow. Can't use it. Please do something to improve the app. It's crazy to be so poor

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Amazing price. Easy. the book ahead pick up is amazing for traveling in a fresh country and wireless connection isn't available

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Unbelievable app. Use this coupon after you install and obtain cash back Coupon: GTKYOIU

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Within 10 mins the cab arrived, and the driver was so wonderful. He helped me with massive multiple bags. He helped me cross the road with them at the destination. He was a godsend. This service and its application are excellent. Pleasant no fuss service. One also pays by card in the application at the time of scheduling pick up. Thanks Edward courteous and profesional with a amazing heart is my description of you. Gett is the only service for me now in London.

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Application does not launch, "poor connectivity" error notice

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Driver was precisely on time and got us to our destination easily.

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RIP off £12 surcharge on a £9 journey much better apps out there no longer fixed price either then cabs complain about Addison Lee and Uber can't have it both ways!

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Better in London than Israel. I used this in Tel Aviv & Ramat Gan. Also experienced my colleagues using it and it was very frustrating. 2 cancel rides on my colleague. The driver dropped 2 off my colleagues off at the airport and then couldn't figure out how to take to anther stop. I went down to the ride share and two drivers took over 5 mins to arrive while I'm standing by no less than 15 empty taxis. Should have used Uber because this is unreliable with the Israeli taxi drivers.

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Poor drivers bug on application and lack of support. Im reporting a bug for the second time (beside it happened a lot of times before) and nobody at Gett understands. Also drivers lie, create you wait 20 mins and dont wait passengers for one minute. Gett staff should really listen to customers, check history of issues and complaints deeply instead of just give up or believe on driver lies.

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Works well and found a ride quickly

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I kept getting error messages and was unable to use the app. After emailing customer support, my acc was unlocked after 24 hours and then the application worked. it would be amazing if customer help was reachable by phone or chat rather than waiting for an email response. the taxi driver had a method to call someone at Gett but they still couldn't help.

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It will not give price quotes. Deleted it.

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Amazing app. Driver showed up quick

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Amazing app!!!! Zone need to be a small more accurate, lots of times it missed me by one street.

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Connection to service was lost during the ride for a couple of minutes. No info on the ride cost.

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Not cheap but at least you know the driver is insured. I have only used it a handful of times but always fast to search a ride even at 8 on a Friday.

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"There seems to be a problem, please test again shortly." After 5 tries still not working. Uninstall.

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First time using the app, ETA was 5 minutes 2.15 km away, over the next 5 minutes the ETA went between 5-6 minutes and distance went further. Absolutely ridiculous!!

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Until I replaced my phone, I found Gett very useful and was a top customer. Recently I replaced my phone and couldnt obtain the activation code that I required to set up Gett on my phone. My other apps were able to send me a code but I was unable to obtain a code from Gett by either SMS or voice call. I tried writing to the help email address but didnt keep an answer. I am very disappointed that after so much time as a loyal user, I can no longer use this app.

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Using it in Tel Aviv. There is always a "problem" with the application once opening it and it can take a very long time until a taxi is picking you up (even though it shows you there is ~ 20 cabs around you on the map) and it is very annoying and not trusty.

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I test today to obtain a taxi between 14:30-15:00 but for some reason even when the screen was full of more taxis that I can count not even one of them take the ride so i was forced to look for an alternative, and I glad i did because with Yango application i found a taxi in 10 seconds(!) and even the price was around the 30% lower and i been given the fare price up front. One thing is certain, after years of using Gett i not going to use it ever again

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Galaxy S10+. Software stopped working. Updated. Still not working. Restarted the phone, not working. Uninstalled and reinstalled, restarted the phone. Not working. Late by 40 mins to a meeting. Thanks.

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No text, no call to register... Garbage. Modernize 10/5/19 after the recent modernize I was able to register. Taking my trip to abroad to see if it will work.

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Connection to service was lost during the ride for a couple of minutes. No info on the ride cost.

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Unbelievable app. Use this coupon after you install and obtain cash back Coupon: GTKYOIU

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Couldn't begin the app, gets stuck on the loading screen.

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I like the fact that you can book a ride up front. This is not possible in all applications.

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Amazing application. Works almost the same as uber and Lyft.

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Very easy to order a ride, service is fast and reliable

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Amazing app, smooth service.

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RIP off £12 surcharge on a £9 journey much better apps out there no longer fixed price either then cabs complain about Addison Lee and Uber can't have it both ways!

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Amazing service with amazing prices.. exceeded my expectation

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Prepaid with automatic 10% hint added, worked very well

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I kept getting error messages and was unable to use the app. After emailing customer support, my acc was unlocked after 24 hours and then the application worked. it would be amazing if customer help was reachable by phone or chat rather than waiting for an email response. the taxi driver had a method to call someone at Gett but they still couldn't help.

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Amazing app. Driver showed up quick

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Decent service. but I've noticed black cabby's pick and choose, so can leave you waiting not amazing when your in a hurry and in the rain. plus I think the price should be fixed for the route so you know how much you'll pay max. I had lost something in the back of one cab and the customer service from gett call center was first class, 5 stars!!! I just want the first cabby returning the item wasn't greedy and wanting payment for returning it. but I guess lesson learnt!!

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