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100 Reviews Found
Half of the functions don't work or are even not shown just as requesting visit credits. Everything I begin the application I have sign in again and even if I switch from the application to the www service I have to sign in again + some functions still don't work. Beautiful disappointing!
Overall a very poorly designed app. One of the most annoying (and actually malignant) is that a reward gets redeemed by simply viewing it in the app. Please consider fixing this - after all a reward is only redeedmed if its serial number is input into the system by a waiter. Another thing is that the application NEVER remembers the user creds. Why the hell would someone even contain "remember me" tick box if it doesn't work?
3x the charm? They had a rewards in 2007 aaaand got rid of it in 2011 Reintroduced in in 2013 aaaaand got rid of it in 2016 Hope they bring it back (collecting rewards that is), right now the program is completely pointless (pun intended) P.S. Love that both times they blamed the customers .. because they didn't like collecting points .. lol
This application is just a easy wrapper for webpages with absolutely no offline functionality. The application doesn't properly memorize entered login info, requiring the user to re-enter it in to access features such as simply showing the virtual membership card barcode. At the very least a scannable member card should be available offline to be useful. International data roaming is still often prohibitively expensive so that customers are likely not able to use the membership card while abroad. Needs a lot of work.
this application really needs an update. it doesn't remember me so I have to log in every time I go into the app. the birthday reward doesn't present on the application at the begin of the month so you can't actually use it for your birthday. would be nice to obtain rewards a small more often. I have been into several hardrock restaurants that don't even create use of the skip the que voucher.
Installs 2 application icons on the application list, can't delete one without deleting/uninstalling the application entirely. The application homepage is useful but after that, it just loads the www service versions within the app. It would be much better if they were native to the app.
I got an ( on this app) for my birthday which was one on one on entrees , but the moment I wanted to avail this wht they did is they deactivated my acc and then after that I wasn't able to sign it as it was showing that my id or password is wrong even though I was sure about yhe fact that i had place all the right digits and right email id so it can't be wrong and as i couldn't sign in hence i couldn't provide my reward id too at the time of billing . worst and fraud application