ifax Reviews & Opinions
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They'll offer you one free week of unlimited fax service, send or receive, DON'T be fooled, either it will not send and/or keep fax or they will require you to pay large fee's, like $17.00 for one fax. So much for their free unlimited week. This application is outrageous expensive, false advertising on free week to obtain you in and then charging astronomical fee's once they see you're committed. Do not install this application they are scammers.
Terrible! I expected to pay something to send 13 pages, so that's fine. But after I paid $2.99 for the credits the fax said error check number. The number was correct. Another shorter fax went through fine. So I tried to use the "resend" button and after several attempts it prompted me to pay again. So I did and same thing happened. I won't pay a third time, I've just waisted $6 and an hour of my time, now I have to go to Kinko's as this is time sensitive
Installed the application, registered with user name and password, paid subscription fee, the app won't allow me choose a fax number. Can't send or keep faxes. Contacted technical help with no response. Still waiting for help. Peter Costa.
I would have given 5 stars because as far as the application itself goes it was simple and quick to use and walked you through the steps. I both sent and received a text quickly and without issue. I did have to deduct a star because it was suppose to be a 7 day free trial for subscription and for the fax number as well. Now I was not billed for the subscription but I was billed for the fax number and now I must wait for them to reimburse the charges. It was a rarity that I need to fax so where I just required it this one time I wanted to take advantage of the free trial period. If I did have need for faxing regularly (or ever again) this application works awesomely. I would highly recommend its use. Want me luck with getting reimbursed. If I have problems of any kind I will be back and you will hear about it. Have a amazing day.
DO NOT PUT MONEY INTO THIS APP. If there is an error with the fax number, it forces you to pay anyway, and will continue to bill you. I tried to send a fax MULTIBLE times and have yet to succeed. The "trial" is also BS. I still had to pay to fax. Also, edits created to a document did not upload with it. Had to print out the document, then scan it in again. If negative stars were possible, it would have it.
The application charges you $17.99 a month just to have it on your phone, then charges you in bundles when you pick which bundle you wish from $2.99 for 84 credits at. 22 cents, $9.99 for 300 credits at. 21 cents $19.99 for 624 credits at. 20 cents $49.99 for 1672 credits at. 18 cents..... You have to pay for the service then pay again for your faxes... Double charged?!?! Come on devs don't be greedy. My take on this is that this is expensive when there are other apps out here in the shop that you can choose from that are cheaper and friendlier to use. I run a true estate business and I am on the go a lot so I required something mobile.
I've been using this for maybe a month or so. It's worked fine, costs seem reasonable, sends a cover sheet without any extra cost. I also found out that it automatically refunds you if the fax doesn't go through for whatever reason. Useful, easy.
There is a lot of people that thinks that fax is a thing of the past, because of that is really hard to search an application that suits my needs, but this application is really amazing the moment you begin it it goes straight to the point and allow you send necessary documents right away. I will be recomending this application to all my work mates
Help nonexistent and issues abound with the application - I had to reinstall after buying a fresh phone and after logging in they won't recognize the thousand-plus credits I purchased AFTER their system refused to recognize that I bought their 4.99/month unlimited faxing. It DID however retrieve 4 months worth of old faxes I had to spend ten mins deleting because there's no mass delete. Trying to talk to help is obstructive at best - I want this thing would work like they advertise. Do whatever you can to stay away from these people if you need a long term solution and "not to fax a couple papers to my landlord."
Total scam! I tried the unlimited fax free trial and i was only able to send 3 and they all were received too little & too dark. I cancelled & the company still took cash out of my acc 2 weeks later. When I contacted them they refused to support me. Total scam!!!!
This is deception. Do not be fooled by this company. They say free fax number for 7 days but if you cancel your subscription even for less than a day and never used it, they will not give back your money. Read all the same complain from others victims of these schemer.
Application works amazing but I don't do enough faxing to pay monthly fees when I used this application on my iPhone I paid per page sent. Like 89 cents per page I only use the application 2-5 times per year other than that the application works great.just don't like having to cancel stuff. I was familiar with the application is why I chose it but don't need a monthly bill & not use it.
Sadly has to be a single star, as it didn't work. It said fax was over 20mb limit but was around 8mb. Even subscribed to unlimited, but it then after that told me I must buy credits. No method would I spend more. Customer services did answer with decent timeframe and have been polite. Application 1 star Customer services 3 stars.
This application does not work as it states. I had to send a fax multiple time for the receiver to obtain it even though I the application said fax delivered. I also could not begin faxes received with out additional charge. This was within the one week free trial too. Even when I agreed to the charge because I required the fax, once I opened it the fax disappeared. I could never retrieve it. I emailed the developer multiple time the response was "App ticket was closed and merged into this request" or "your request is registered as CC on this request." Finally, they sent an email stating they found no issues with the acc and they sent a fax without a problem. I return the email restating I can't begin the faxes received as I stated in previous emails. They had no suggestions. DEFINITELY NOT WORTH THE TIME OR MONEY.
Turns out business practices are predatory - if you sign up for unlimited faxes and pay a monthly rate, they rate limit you if they decide you send too a lot of faxes. How a lot of is too many? Apparently if you send 8 one page faxes a night, you're sending too a lot of - and their "comment" about how it's linked to one device MEANS NOTHING since ! am only USING one device! They are DEFLECTING from the fact that they are stealing cash from customers! And there's no actual business contact available to send a complaint to the BBB!
Fax didn't create it. Just asked to cancel my subscription. BTW, I've done through play shop but cancelling is not done through play shop but rather through the application itself. I'm going to be watching out for wrong billing...
Amazing and it just blows my mind where you don't have to go to notice or whatever you can just leave a voicemail is the best thing for a business places and everywhere else you do it would create a amazing 120 6 S4 and you know that you can always email a compliment a phone call topic
crashed once then worked flawlessly! Despite then one hiccup,I was super impressed with the app.I notified customer service and they have apparently fixed the random problem in this ry amazing products and even better service.