jcpenney Reviews & Opinions
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This review is based on using the application in 4 stores. 2 local to me, one 50 miles away and one 200 miles away. Same frustration in all stores. Application is Awful, I only use the application for scanning to confirm prices. It works 10% of the time. Crashes or freezes the rest. Their in shop WiFi is even worse which makes the application even less appealing. I have to take my things to the door to use a cell signal. Bring back the in shop scanners please!!!!
This application will be excellent is the price schedk works..The first time it s work perfectly wich let me to verify prices without going to the cashier, due JCpenny not having the price check anymore at stores. But everytime I teied to use it for price check, is unavailbale, I have to unistall and insatll again the application to be able to use it. The coupon part is perfcet, wich let me ton.v use everytime I need it. Besisde that is an ok app.
Amazing application versus in-store shopping. Simple and convenient to browse a dozens of sizes and items. More merchandise available online and a lot of times better pricing. The only problems is that it freezes every now and then but nothing that a reset won't fix.
JCPenney makes your shopping experience easy, is always clean if you store in store, has perfect public relations, and offers you the best possible deals available. The quality of merchandise is among the best for most budgets, and they listen to their customers requests, concerns and complaints, and resolve them quickly. I have shopped at other stores, but have always come back to the shop that has served me well for a lot of years.
This application has been not good and is only getting worse. I love shopping at JC Penney but this application is so frustrating. It freezes and closes with every attempt at browsing for more than a minute. I've even tried simply going online to do my shopping but when I find in my browser, on a separate page, the application still immediately takes over again. I'm seriously considering uninstalling to see if I can store on the website then.
St. John's Bay are T-shirts that fit, in consistent styles of V neck, Scoop neck, fitted-straight-swing, TALL, & multiple colors that hold shape-color-texture forever! Worthing, ANA, Maidenform, full-sized, stylish, comfortable! Love all these clothes because they don't shrink into nothingness!
Half of the time I cannot log into the application so I can create a payment on my credit card because it tells me my info does not match even though it's the same exact info I've used for years! and now all of a sudden my bank acc has been wiped out of my JCPenney acc so I have to re-enter that in just so I can create a payment! I don't like the application one bit! you need to fix the application and obtain a much better one...Or I'm not going to be able to even pay off my credit card.
This application is amazing when it works. But that is only half the time. Price checker doesn't alway connect with the camera. And sometimes when it does it cant recognize the barcode it scans. Don't leave something in your cart and not check out. When you go back in to the application later and test to delete it, it just sits there but says its gone. Same thing with coupons. As an associate I'm supposed to have it on my phone to present how simple it is to use but this is the 3rd time I required to reinstall
The application lets you do some shopping and looking on it but if you scroll down too far it shuts down not good application hold complaining about it but nothing gets done. I don't have any other issues with any other apps on shopping. You would think JC Penney's would wish to sell more items they might if they actually fix the app.
This application is amazing when it works properly. I love having access to my points and credit card acc in one place! I like how I can also easily view the weekly ads and coupons for deals. The application stops working often for me and is frustrating when I've set filters and sorted a certain category to narrow my search. I'm going to reinstall the application and hope this problem improves. If not, I will pursue with using the www service only. I want the www service did not take you directly to the app.
I absolutely can't stand the application anymore bcuz of the method it's set up now. For example, when your looking just at shoes it says "From $9.99 and has clothes included with it and u have to begin each one up to see the price of the shoes. I will store elsewhere bcuz of that. Method too time consuming.
Horribe app! I tried to pay my m.c. penny's credit card and it would never accept the information. Tells me somethings wrong but always has something else wrong after fixing several error messages. Took me 30 mins to pay bill. Probably not shopping at Penny's anymore. Application is too stressful. I'm probably late payment after trying to pay for 3 days. Finally paid this morning!!!!
This application is awful! Tracking orders is like a guessing android game everytime! And ever since the modernize all it does is flash and I'm unable to shop. When I have to return an item corp. does not honor the application price which is BS, but going in shop is always a breeze. I think I will only store in shop and use this to just pay my CC since it is simple and havent not had any problems with that atleast!
Consistently crashes and application won't accept it's own credit card...deleted card & re-entered several times and have $99.00 balance..."oops, something went wrong..."...SO frustrating to spend all that time between application crashes loading up the cart with stuff just to search my card won't work in the application it was designed for.!. JCP would create a lot more cash off of me buying jewelry and outfits for my daughters if this application worked as stated.!.
I've loved Penney's for years because of the amazing prices, but this application is awful. I just added 11 stuff to my cart, but when I tried to check out, it only shows 3 stuff & the total for those 3, even though it still says 11 stuff in the cart. I created 3 attempts to check out, then it froze w/the msg "app not responding". This isn't a first for me; this application has given me issues for several years now. Seriously JCP, the holidays are coming. If you wish to hold your loyal customers, FIX YOUR APP!
Do not like it. Have to a lot of locations to use various password. Can not see when stuff purchased have shipped and how it was shipped or a tracking number to track the item you purchased. Do not obtain choose on how you wish it shipped. Can not use your now shipping number to save shipping costs. Application hard to work with when in shop to see if there in anything available in shop inventory method off.
This application fails at primary user functionality. I log in successfully but it doesn't appear that it knows any of my acc info. I test to add my information and I obtain 'invalid session'. Also, as soon as I log in, my cart is wiped clear and I've now lost the work I place into picking out unique stuff and sizes. This is killing my brand loyalty to Penney's.
I have been researching a few kitchen appliances for gifts. Not narrowed the find down. Looking for a amazing kitchen mixer appliance at a amazing price. Also a blender. Have not purchased appliances from Penney's before. I also have had issues with signing into my acc on this App. Can be very a frustrating experience. Please fix! Thanks!
Really poor service. Disabled had to call repeatedly kept on phone over 40f minute each time . Took from Oct 21 till today to resolve. At least 10 phone calls. Ridiculous! Pack mislabeled then lost ... tried to say I still had to pay for it. NO IF I SELL SOMEONE SOMETHING AND IT NEVER GETS THERE THEY DON'T PAY....RIGHT????? Your people need better training for helping people with disabilities.
Been using for several years, and love checking sales mostly and fresh famous styles for upcoming seasons. Never bought a poor item yet at JC Penney's! Always amazing quality on clothes, jewelry, shoes. And I appreciate the dozens of bonus cards at checkout stand for that person who's picky and I know they'll love a dinner at a nice restaurant. Who wouldn't love that? I love JC Penneys! Thanks!
This application lost a furniture sale because it wouldn't apply the JCP card at the cart. This application doesn't let you to leave product reviews. Mmmm fishy? They seem to be posting from somewhere? I like shopping at Penny's but there application has issues.
I can't even log in. I have been a Penney's customer a long time and never have I been so frustrated. It may allow me log in every once in a while IF I turn off all of the antivirus protection I have on my phone. Thanks but no thanks. Seriously dissatisfied user.
It's been a horrible experience. I decided to use my card and order offline for the first time and still have yet to keep my order I placed on the 4th. I can't reach a person to tell me why or what is going on with my order. It's basically in limbo and everytime I check my order status it gives me an estimated delivery date of one day later than the previous. At this point I dont trust it's coming and my children xmas presents will need to be bought elsewhere.
Best application I've seen so far!!! I havent created it 2 check out yet 2 apply coupons but wow VERY simple 2 use. Im extremely impressed considering during every black Friday shopping I've done they r so cheap the air is off so I avoid shopping there but this application wow they just earned my business back. Amazing job I'm also very impressed with the awesome deals.
I tried to sign. No luck. I tried to re-register.. No luck. I even received an email with a fresh password... Not recognized. I'm Uninstalling this app. It asked for my birthday and I was born in 1964 and it says I have to be 13 and older. I'm about to stop shopping there.
Won't allow me log into my charge acct without fingerprint, if I can't pay my bill on here, just not going to store here anymore. This whole apps a mess! Definitely won't allow me pay my bill. Used to be easy! Bye Bye Penney's! Application sucks! Shop getting worse, couldn't search support to save our lives yesterday, now can't obtain into my information without fingerprint, YOU ARE NOT GETTING MY FINGERPRINT!