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100 Reviews Found

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    Useful review?

    OnPath FCU [App]  6/10/2021 13:4

    None of my personal information transferred over. I'm reading that my phone number and email is not found, so I'm to remain locked out until the phone representatives reach number 55. A pity. And I really liked banking with them too

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    OnPath FCU [App]  6/10/2021 13:4

    Been trying to log into my account for hours..im following the instructions such an headache

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    OnPath FCU [App]  6/10/2021 13:4

    25 years with ASI Federal Credit Union and then they screw up everything. Worst banking app created and even more screwed up customer service now. Going to Capitol One.

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    OnPath FCU [App]  6/10/2021 13:4

    Can't log into the new app

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    OnPath FCU [App]  6/10/2021 13:4

    This new update is horrible, I have followed all the instructions, and it's not working. I can't put any of my old sign on because it keeps saying it's incorrect. Now I'm locked out because of too many attempts. I have banked with ASI for many years and never had this problem. Please fix this app!!!!

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    OnPath FCU [App]  6/10/2021 13:4

    Account locked me out

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    OnPath FCU [App]  6/10/2021 13:4

    erased my login and password.. went to a branch and the line was around the corner.. This is the third time. One time the security questions were wrong.. The tech team needs to be updated

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    OnPath FCU [App]  6/10/2021 13:4

    The app doesn't work at all. Will not accept any information submitted. Very disappointing.

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    OnPath FCU [App]  6/10/2021 13:4

    Fail

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    OnPath FCU [App]  6/10/2021 13:4

    I can't get into my account.

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    OnPath FCU [App]  6/10/2021 13:4

    Cannot get in!!!

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    OnPath FCU [App]  6/10/2021 13:4

    App will not download to my phone. The old app worked just fine.

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    OnPath FCU [App]  6/10/2021 13:4

    Im tired of having problems with this app. I did what you suggested online and now i got locked out of my account. I refuse to get on the phone and fix this problem for a second time. Im too stressed for this right now.

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    OnPath FCU [App]  6/10/2021 13:4

    New app is AWFUL!! Still cannot successfully download/login. Soooo annoyed!!!

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    OnPath FCU [App]  6/10/2021 13:4

    Had to re enter my payees, mobile log in doesn't work. Waste of time and money by On Path.

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    OnPath FCU [App]  6/10/2021 13:4

    This newer app created a huge headache for me. Thanks to Ms. Nadia it is now working perfectly for me. She is the best person I have ever worked with at Onpath and that is saying a lot as I have worked with so many great people over a course of 25 years.

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    OnPath FCU [App]  6/10/2021 13:4

    It's been almost a week since online banking went down for updates. Now when I follow ALL INSTRUCTIONS PERFECTLY IT WILL WON'T LET ME LOG INTO MY ACCOUNT. 0 STARS

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    OnPath FCU [App]  6/10/2021 13:4

    I can log in through the website but not the mobile app. Very frustrating. All contact information is correct.

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    OnPath FCU [App]  6/10/2021 13:4

    It has been horrible, ever since the new rollout app, i haven't been able to log in or set up my new app it keeps telling me I have to call and when I call it's been three days with nobody calling me back. I left my number three times for someone to call me back and nothing yet

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    OnPath FCU [App]  6/10/2021 13:4

    What in the world! This is the worst app, never got my email to open the new app I've been trying this for 8 hours solid This is BS. I'm locked out of my account and it's ruining a lot of things while I am on vacation! Can't you people get this together?? This is our money you are talking about.

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    OnPath FCU [App]  6/10/2021 13:4

    Glad for the new updates

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    OnPath FCU [App]  6/10/2021 13:4

    Real nice******

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    OnPath FCU [App]  6/10/2021 13:4

    Can't log in. I can log in from the website, but through the app I get the following error, "Sorry The information we have on file is incomplete. To continue, please contact us." Not sure who is "us" that I need to contact.

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    OnPath FCU [App]  6/10/2021 13:4

    I can't compare this new app to the last one because the initial login doesn't work. I can login just fine on a browser, but the app tells me my credentials are incorrect. No, I'm not typing them incorrectly. Yes, I've already tried un/reinstall. I shouldn't have to call and wait on hold to get this fixed.... It's literally Day 1 of your relaunch and none of y'all tested the login? There's no extra info/instructions for the app in email or on your website (other than just basic download) Pls fix

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    OnPath FCU [App]  6/10/2021 13:4

    This new app really is a complete total headache. Information lost.

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    OnPath FCU [App]  6/10/2021 13:4

    Locked out of my own account trying to launch the new version...very disappointing

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    OnPath FCU [App]  6/10/2021 13:4

    None of the accounts are working. Mobil and desktop are locked. Nothing is working. Carroll Farmer

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    OnPath FCU [App]  6/10/2021 13:4

    It's garbage. After updating, you can't get back in

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    OnPath FCU [App]  6/10/2021 13:4

    I did everything I was supposed to do and still cannot gain access to my account via this app.

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    OnPath FCU [App]  6/10/2021 13:4

    The new app won't let you log in! What good is this app if you can't use it!

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    OnPath FCU [App]  6/10/2021 13:4

    Sucks cant login at all worst update ever now account lock

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    OnPath FCU [App]  6/10/2021 13:4

    Not able to upload the new version.

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    Pasadena FCU [App]  1/27/2021 15:12

    Love the new app. It's much quicker and the access to the credit card site is awesome!

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    InFirst FCU [App]  3/31/2019 8:9

    They have been providing me with great service for five years! Keep up the great service!! Thank You InFirst!!

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    InFirst FCU [App]  3/31/2019 8:9

    very useful

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    InFirst FCU [App]  3/31/2019 8:9

    Easy to use

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    InFirst FCU [App]  3/31/2019 8:9

    Updated phone now I can't use the app. I keep getting an error to restart the phone. please help.

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    InFirst FCU [App]  3/31/2019 8:9

    App not working after android update.

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    InFirst FCU [App]  3/31/2019 8:9

    it dosent work after the android update

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    InFirst FCU [App]  3/31/2019 8:9

    Love the convenience of managing money from the phone. The fingerprint login is very useful, especially if you don't want to use your regular password in public. I just wish I could move money from this account to a bank account outside of InFirst. Right now, I have to logon to the desktop site to do that.

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    InFirst FCU [App]  3/31/2019 8:9

    Love the new fingerprint logon and look .

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    InFirst FCU [App]  3/31/2019 8:9

    My favorite part of this app is being able to enable the quick check feature for looking at the balance of a specific account. It's quick and easy and doesn't require me to log in.

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    InFirst FCU [App]  3/31/2019 8:9

    Easy to use and very handy

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    InFirst FCU [App]  3/31/2019 8:9

    Not bad Like all of the features except when it is time to renew your password you have no options or notifications.

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    InFirst FCU [App]  3/31/2019 8:9

    Alicia

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    InFirst FCU [App]  3/31/2019 8:9

    The app meets all of my needs. It so easy and convenient. I love it!

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    InFirst FCU [App]  3/31/2019 8:9

    Mobile Deposits Good app but no reference # is given for transactions like most banking mobile apps do.

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    InFirst FCU [App]  3/31/2019 8:9

    Always helpful! They are doing a great job.

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    InFirst FCU [App]  3/31/2019 8:9

    The InFirst FCU app does exactly what I need- I can check my account balances, make bill payments and transfers, and deposit checks whenever I want. I've never had to go to the bank's physical location. I switched to this credit union several years ago from one of the big banks and have no regrets.

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    InFirst FCU [App]  3/31/2019 8:9

    Excellent service

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    InFirst FCU [App]  3/31/2019 8:9

    I love FCU Credit union, that's my favorite banks

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    InFirst FCU [App]  3/31/2019 8:9

    Very efficient and works when I need it too.

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    InFirst FCU [App]  3/31/2019 8:9

    Quick , easy account access !!!

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    InFirst FCU [App]  3/31/2019 8:9

    Thumbs up

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    InFirst FCU [App]  3/31/2019 8:9

    Love fingerprint login!

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    InFirst FCU [App]  3/31/2019 8:9

    Thank you.

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    InFirst FCU [App]  3/31/2019 8:9

    App is mostly great, but cannot get mobile deposit to work anymore. Every time, "Cannot locate check in image". Have tried contrasting backgrounds, similar backgrounds, bright light, dark light...always the same. Please check into this. With the hours I work, trips to the bank are difficult. Otherwise great app and a great bank!

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    InFirst FCU [App]  3/31/2019 8:9

    Easy to use!

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    COVE FCU [App]  1/12/2018 7:9

    Have to uninstall the previous version rather than do a simple update. Initial look, login, and menu interface is much nicer than the previous version. Not happy with the transactions view. Seems to bunched together. Columns would be nicer for a more fluid view.

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    COVE FCU [App]  1/12/2018 7:9

    Overall, better than the previous app in that you can see the balance after clicking on an account. The transaction listings could be more compact and easier to read if they were formatted differently.

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    InFirst FCU [App]  3/31/2019 8:9

    So far, haven't had any issues using this app!

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    InFirst FCU [App]  3/31/2019 8:9

    I love Infirst . Banking is easy. I love the website. Making online transactions is easy. This is a five stars bank!

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    InFirst FCU [App]  3/31/2019 8:9

    works with android update (Pie) now!

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    InFirst FCU [App]  3/31/2019 8:9

    fast & reliable

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    InFirst FCU [App]  3/31/2019 8:9

    Excellent

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    InFirst FCU [App]  3/31/2019 8:9

    not working

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    InFirst FCU [App]  3/31/2019 8:9

    After the newest Android update, the app does not work.

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    TruStar FCU [App]  3/16/2021 8:1

    If I could see my checking account without scrolling, and a faster way to manually log out, it would get five stars.

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    COVE FCU [App]  1/12/2018 7:9

    Cannot do check depoist, the app stops working on step 1

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    InFirst FCU [App]  3/31/2019 8:9

    Not working since the most recent Android update. Please fix!

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    InFirst FCU [App]  3/31/2019 8:9

    not working on my new device

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    InFirst FCU [App]  3/31/2019 8:9

    Love it. The staff is awesome. Thorough, pleasant, efficient and thoughtful. Provides full customer satisfaction.

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    InFirst FCU [App]  3/31/2019 8:9

    Easy to use Haven't had any issues yet.

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    InFirst FCU [App]  3/31/2019 8:9

    It's pretty good App works great for what I need it to do!

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    InFirst FCU [App]  3/31/2019 8:9

    Love it Easy app to use.

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    InFirst FCU [App]  3/31/2019 8:9

    Like design and last changes. Very easy to use.

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    InFirst FCU [App]  3/31/2019 8:9

    Love this bank app The only reason why I put 4 stars is because every time I go to deposit a check on my mobile phone, it fails every time.

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    BELLCO FCU [App]  3/15/2019 8:12

    wonderful app get to check balance and make transfers f-ing awesome

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    Dover FCU [App]  1/30/2020 15:13

    Hard to follow

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    Dover FCU [App]  1/30/2020 15:13

    Sucks, won't let me into my accounts

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    Firelands FCU [App]  5/12/2021 8:11

    Very user friendly!

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    Firelands FCU [App]  5/12/2021 8:11

    Love the new app!!

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    Firelands FCU [App]  5/12/2021 8:11

    Very intuitive layout for checking transactions and account balances!

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    Firelands FCU [App]  5/12/2021 8:11

    Very user friendly layout!! Love the new app!!

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    Firelands FCU [App]  5/12/2021 8:11

    Easy to download, nice new features.

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    Firelands FCU [App]  5/12/2021 8:11

    The new app is so easy to use!! I love the new layout!!

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    Firelands FCU [App]  5/12/2021 8:11

    User friendly and love the new options and access to my account!

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    Firelands FCU [App]  5/12/2021 8:11

    I love how easy it is to log into and there are so many options...

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    Firelands FCU [App]  5/12/2021 8:11

    Such an up to date app! Easy to use and navigate, great upgrade!

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    Langley FCU [App]  10/30/2017 16:10

    I would give it 5 stars if I could log in without having to keep scrolling to see my user name & password.

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    Langley FCU [App]  10/30/2017 16:10

    I haven't had any problems yet

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    Langley FCU [App]  10/30/2017 16:10

    App updated today. Galaxy S7 has all functions working again now.

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    Langley FCU [App]  10/30/2017 16:10

    ~this app is out of date! at navy federal i can use my thumb print to gain access to my acct. with this app, i have to enter my acct number AND password... soooo 2010! urgh! get with it LANGLEY!!! i'm really considering moving all of my LOOT to navy federal. i've already switch my DIRECT DEPOSIT.

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    Langley FCU [App]  10/30/2017 16:10

    For an actual bank, this app is laughably bad. You can take photos of checks for hours to deposit and be rejected over and over for "missing corners" or anything other than a professional grade photo with perfect lighting. The app itself is basically a computer login to the website in app form. The security is pathetic, if it even exists, which I doubt it does. I should also note, don't bother complaining to them. Any problems you have will be met with "no, that should be working so you must be doing it wrong", as if everyone in the world hasn't been using banking apps successfully for the better part of a decade.

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    Langley FCU [App]  10/30/2017 16:10

    Why don't you quit changing things which make it more difficult for us who are computer changed!!!!

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    Langley FCU [App]  10/30/2017 16:10

    This app sucks internet page is way faster to use and load then this plus old look was better

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    Langley FCU [App]  10/30/2017 16:10

    I have the online banking too through Langey bank of America and this app "SO FAR" doesn't seem all that u care for it or care

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    Langley FCU [App]  10/30/2017 16:10

    Sucks up too much memory

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    Langley FCU [App]  10/30/2017 16:10

    Unable to open app.

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    Langley FCU [App]  10/30/2017 16:10

    App was good until adjustments. Now I cannot even view my accounts. Fix please!!!

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