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100 Reviews Found
Not yet as useful as just emailing the loan officer. 1. Application freezes on startup every second time. 2. Data in application is not updated in true time. 3. Documents I've uploaded via the loan officer's secure link are not shown nor listed here. 4. The progress bar showing what scene of the process the loan is in is nice and works well. 5. I'd like to be able to see more detail on all the different outstanding tasks, with who or what they are waiting on. Thanks!
Invisible text, overlapping text, missing information, not calculating correctly, not properly scaling for accessibility function (font size override), and full screen ads that pop up your web browser or play shop trying to force stuff. Suggestions: GET RID OF FULL SCREEN ADS! Create text fields scale properly (responsiveness). The invisible text isn't lower quality screens, it's also settings. I've got the Samsung Galaxy S7edge, one of the best phones. But I've also got poor vision. So why waste the battery power displaying a level of detail I can't see? Have information bubbles to explain fields not everyone is familiar with so we can create sure the correct value is used. In those, give a few common examples where they apply. Explain when you wish monthly, annual, overall. Let the spreadsheet page to be scrollable as required to not cram.
Application now asks for EMAIL not user name which results in wrong email or password error when i test to login. UPDATE. Even though the application asks for email address I place in my user name and I was able to login. Now that I can login into the application again I've modernize the rating to 4 stars.
Extremely User Friendly! Smooth interface. You can sign directly in the application and chat if you have questions along the way. Love that I can upload directly to underwriters instead of having to use unsecure email. Overall amazing Application and makes the loan process simple!!