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100 Reviews Found
Crashes on opening most of the time. Will not login when it does open. Useless. For troubleshooting, using a HTC M8 and no, i don't wish another phone. Sprint has upgraded its security so you have to obtain a text when signing into their website. Great, now only the person that has stolen, or found you phone can log into and create changes to your Sprint acc ROFL!!!
Don't even have enough of a network connection to modernize this app. This has been my life since switching to sprint several months back. Not good decision. I can't wait to obtain a around Christmas to switch carriers. I am willing to chop my losses at this point. UPDATE: finally was able to the application update. Now I can't sign in because it tells me there is a connection error. Is there a rating lower than one star?
i see you were asked several times why can't this be disabled or uninstalled. but no answers. i guess it's bc you know that we need phones and will complain but not really do anything. and you're right bc i like my phone but i just wondered why you seem to not care at all about the people who created your company and hold your bills paid? idk just a thought bc apparently i can't do anything about it anyways. thanks for being about your loyal customers!! 😒
This is an updated review. After initially posting about the unusability of the app, I must acknowledge that Sprint did the 2 most necessary things. One, they responded & two, they fixed the problem. I did not have to modernize the application for the fix, so I believe the response that it was some other issue besides the app. In fairness I give kudos for responsiveness and effective resolution. I haven't tried bill payment yet but from what I've seen the rest is functional. OK Sprint, I'm feeling a lot better.
This application was terrible! It wouldn't allow me sign into my regular acc with my phone number. I was in the middle of a blackout and wanted to refill my cellular data since my wireless connection was down, but I could even do that! I would rate lower if I could.
One time I went to my bill and the application had had someone elses info on my phone. Total could have someone elses bill with their card. I wouldnt do that but me and no one else should be able to access other peoples stuff. And I couldnt my bill because it wouldnt allow me sigh out of his account.
I am the only person on my account. After a lot of months, "MY SPRINT" still tells me I am not an authorized user. What am I not understanding? I have to request access for myself? Is it becuse I have multiple user names that the application forced us to create? It is 2017 and I cannot remember the latest time I was able to easily my bill online.. Please respond me and please help.