us foods Reviews & Opinions
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This application wastes the time of many. If you wish technology to do the work of your salespeople create the damn thing work. When i called my order into Sysco. I knew i was going to obtain my order. Now i wait for this thing to load. Sometimes it works... Most times i war with it. Unfortunately this is what i have to use. Since i am forced to use it. Create it work! Maybe fire you tech creators. Obtain some smarter people from Google or something.
I never had to a lot of issues before but it started crashing every time I went to place in an order. That wasn't too huge of a headache as it would restore my order. Now I can't even place in an order. Every time I touch the new order button it just loads and loads and loads and then after about a minute or so of this it goes right back to the screen that shows you your orders but will not continue on to allow me create an order. I've tried on WiFi on my mobile network and on my other managers phone both on and off WiFi. Don't know what the issue is but it needs fixed as the application is completely unusable.
With the fresh fix in December of 17, I'm disappointed again. A lot of users I'm sure like me, are doing the truck order in true time where business may consititue putting your phone down for a few minutes. If you're phone goes to lock screen, you accidently close the app, press the back arrow to see other invoiced trucks and what was ordered; you lose progress (unlike latest version). I have to submit for it to save My input progress. Sadly this shouldn't be this way. Add a save feature to your app. Time wasted from doing 2 half trucks, then finally finishing it a 3rd time, is not advantageous. But still better than being talked down to by a lady on the phone who obviously hates her job or her life. Just like this app, for her, I hope it gets better.
Ever since the fresh ver was installed I have had nothing but problems. Thought I was the only one, but after reading the comments, I see I'm not. Now it won't even display the prices of the items. If I have to place my phone down and it goes into screen saver mode I lose progress. Really more problem than what it's worth.
While it is a amazing resource for on the go ordering, there are a few problems that detract from the ease of use. If you have a huge order guide, this application might not actually save you time since you can't skip to the page that you need on your guide. Instead, scroll through 4 pages of things to obtain to that 5 page of stuff that you need to order. Additionally, I hold encountering a glitch where stuff that have been deleted from my order tutorial are showing up in random areas throughout my tutorial on the mobile app. This is across multiple devices and only occurs within the app, never with the desktop site.