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100 Reviews Found
Love the new update and have been a fan since joining VCA. The ability to connect with my patients through text (without sharing my personal number) has improved my patient relationships; my team loves to use this app to send cute pictures to pet owners following surgery visits and boarding. I have not seen a similar function app for use by veterinary professionals.
Love this app! I use it multiple times a day to update my patient's owners and send cute pictures of my hospitalized patients. My staff uses it for post-op pictures to send to the owners, and everyone loves the stickers you can add to their pictures! My clients love the personalized feeling of being able to message me directly.
Edit 5/8/18. VCA improved the app recently. They added stickers, text and filters! SO FAR NO CRASHING! Still room for improvement but MUCH more stable. Upgraded to 4 stars. 🌟 When it works, it's GREAT! But WAY, WAY too often it crashes before you can even start. Uninstalling and reinstalling doesn't help! Please FIX THIS APP!
Since I've downloaded this app (about a week ago) it has not let me send a single message. Every time I try, it says "message send failure". I've worked very hard to enroll clients at my hospital and it has not payed off because I am unable to use the app. I did assure that I was connected to the VCA-woofmu WiFi and still, no luck.
It's a good idea in theory, but it needs a little bit of work. I routinely work between two hospitals, and although I get the notifications when I have an appointment check in at the second hospital, I cannot see anything regarding the pet or the client. Therefore, I can't even call a client through this app when I'm at that hospital. It's very similar issue that I have with VCA messenger. The communication tasks are also somewhat glitchy. Despite having all of my settings on a do not disturb after 9 p.m., I got a communication task for Quest at 3 a.m. one night. It doesn't help that you can't see any of the notes related to the task or previous communication logs that have been doented. Honestly, the most value IC in this app is to ensure that all of my surgical patients are checked in to make sure I'm at work at an appropriate time those days.
ONLY for VCA employees. Pretty much a MUST if you are a doctor at VCA. Previously, I would have to take pictures and email them to myself then upload to woofware in order to add images to patient records. Now, I can take an image in the exam room and know it is added to the patient record immediately. Furthermore, I can annotate and even map masses/lacerations. You can also review and add communication tasks. My only big qualm is that it sends alerts anytime you get a comm task. This is highly annoying when NOT at work! It would be nice if there was a feature that turned-off the alerts when you aren't working (you can turn alerts off and on manually though). There are probably more features than I can list here that I would want added and likely more that I've yet to discover but I think that this is a great first attempt and will likely only get better and can help ease the transition to EMR for those (like me) who like to draw in their charts!
You app. Is so full of advertising. I could not find the texting door. Your pop up 's and slide overs are restricting and very madding . I get it you pay for the app. with the advertising. But somewhere & somehow some common sense. Has to come into play. I have used messenger for around 10 yrs. Maybe more. But as of today. You are uninstalled. I don't like being Jacked with. Now see who is going to see your advertising.
It made my phone have a brake down two days later. my phone started rejecting phone calls that were in my phone book as spam. I would receive a phone call they couldn't hear me I couldn't hear them then they would hang up I would call them back same thing would happen and then I would call him back and it would work. it would say I have messages which I had deleted a previous reporting that was a joke months ago and now I can't get it off my phone because it came back it hasn't worked right since
I feel like this new messenger app has my phone more messed up and I think it keeps sending the message to choose anotber messenger application to recieve my messages and the next time I try it , it does the exact thing but the option changes to the other site but it is always the exact opposite from the previous site. Switching back and forth, again and again.