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100 Reviews Found
Revising my review after a few years of frustration with this app. First, the app is incredibly slow to sign in. It makes using remote start or unlocking when approaching the vehicle pointless. Second, widgets do not work which means you have to open the full app. The app used to have shortcuts that meant you could use certain functions without opening or via gestures but they were removed. If you force opening the full app for functionality, please make it faster to sign in
App was working great and then suddenly disconnected from the vehicle. Now when I log in on my S21 Samsung, it asks me to repair, which I am unable to do. When I log into the app on an ios device or another phone it works perfectly with no need to pair. Really frustrating because I can't identify the problem. I haven't changed anything on my phone but it refuses to connect to the car. Been waiting for 2 weeks for Volvo to try and identify the issue.
Should be an amazing app, but is constantly buggy. Either not showing something it should, saying car is unlocked when it is in fact locked. Or as is becoming increasingly common, saying the car is in use, when it isn't. If having this app is one of the reasons you're thinking of owning a Volvo I'd be wary. When it works it's a real boon, being able to start the car on frosty mornings is brilliant.. when it works.
Nice app, from time to time I seem to have connection issues, but quite rare. Love the remote start on winters days and the ability to send location to sat nav before reaching the car. Warning if car is left unlocked is handy too, especially with ability to lock from phone. I would rather have the app than not. 2018 V90 D4.
Slow at everything, very often cannot connect to the car, no reason given, or on random occasions, the app says it's not compatible with the server or some such. Dealerships have no earthly idea how the app works and online support is the typical outsourced time wasting black hole.
App not quite stabile, would be nice to see when last updated from car. Remaining fuel is blank - after last update. Would be nice to have a setting to show fuel consumption as km/l. Also to send/share a location to the app from other apps, so it would be much easier to send a destination to the car.
A simple rule of thumb when it comes to using the Volvo app, if you have a version which works for you then NEVER update the app as you will end up very disappointed. *Still after 8 months the latest update from Volvo still doesn't fix the fault with the driving journal no longer showing the trip route for the T8 V60, also no app notifications when the charging cycle is complete and has (according to the car details page) increased my fuel tank from 13 gallons to 21 gallons! Amazing......
A lot of good features. Just came from a Toyota and their app faild to work most of the time, the Volvo app has worked every time. The trip history is a great feature, including adding categories. Sending destinations to the car is much faster than find in the car. Remote start with an adjustable timer is great. Appreciate all the features and polish in this app.
Keeps logging me out, which is a bit frustrating that it knows to tell me my doors are unlocked but then won't let me lock them remotely if I'm not logged in. No other issues really. UPDATE: It's even worse now. It insists the car is unlocked when I can see that it is locked. Annoying popup alerts on my phone.
Update: app was updated and all works again! Since the last update (28/4/'21) the app has become useless. I still get the message when my car is opened, but the app keeps indicating the car is in stand by modus, even when I'm driving. I was very happy with the app before this update.
Update 10/04/21 Now 5 stars, update fixed my issue , now paired to my new car and working great, thanks Volvo support 👍 Worked until the latest update, can't log in now. Waiting for a new car, I've been told to use the app for updates. When the car arrives I won't be able to use this app to set it up. I've got to say Volvo, it hasn't been the best customer experience I've had buying a new car and I'm not just talking about the app. ☹️🤔
UPDATE: Just got locked out of the car with the app unable to unlock it (but was able to lock). The 800 assistance number it's not connected leaving me with no other option other than drive 50km to fetch the 2nd key. -- The battery level that is reported during the charging process is always inaccurate therefore unreliable, turning this feature close to useless. Also, it would be nice to know the remaining liters of fuel, the estimated range is not enough information.
Was good, but latest updates make me question if their qa is doing their work.. And if their car software is as buggy. My app now always says my cad us in standby mode and it may take an hr to deliver commands. Checked why it would go into standby - apparently if car is unused for 3-5 days. Mine is used every day. Can't lock the car via app because it basically fails to send. Wonder if its the app that's at fault or the car side of the comms. Expected a lot more from volvo quality to be honest
Xc40 recharge 2021 owner here. The app worked ok with my previous car (S60) but with this car parking heater scheduling has been very unreliable throughout 2020. Support is useless, they just ask you to update to latest app version (as if that would not happen automatically). This week the app complains that the car is in standby and does not do anything (car is in active use). Again support is useless, they claim that the app requires Android 11 and that's why it stopped working...
App very poor, functions cheap for an expensive car like my XC60. My Sensus in car radio system resets itself the WHOLE time even whilst driving... Been to Volvo twice still nothing.. Volvo doing nothing about it even though clearly most cars having the same issue.. Sensors are inactive too when this happens - if I knock my car, I am holding Volvo responsible.. Bunch of cheapskates! Wake up Volvo or your popularity will go right back to where it was before you brought out the current design.....
This app works maybe 50% of the time, and when it does, it is very slow to load and respond. It doesn't matter if I am on WiFi, 5G and/or standing 10ft away from my car. Don't even bother uninstalling the most recent "update" as the previous versions are just as bad. Owners of Acura, Infiniti, Range Rover, Cadillac, Lexus, Audi, Jaguar, and especially BMW & Mercedes-Benz all seem happy with their automobile's mobile apps. Must be nice.
Very poor for such a great car. App is great when working correctly, remote start feature is brilliant on cold mornings. App keeps freezing and losing contact with the car. It seems everytime an update is done to the app we get the same problems. Come on Volvo, get your act together and get this app working as it should. App seems to be working perfectly now. Hasn't dropped out for weeks now and does everything it should. Well done Volvo, keep it up.
Up until recently all worked well, but now the Remote Start function has stopped working had to defrost manually this morning! I'll spend another 2>3hours wasting my time trying to find the answer online! I've uninstalled/reinstalled the app several times, restarted the phone, etc etc. Signed out and in on both car and phone.I'm using Android version 10, update to date software and App. Ironically, the maps which wouldn't update have updated and are now showing the new Lincoln Eastern bypass which wasn't there before? So it seems as usual computers and software, are all fundamentally flawed, and as a rule, sooner or later don't work properly! Perhaps someone can help? Would have been 4>5 stars now only 3... Update; It seems everything on the app works except the remote start, so could be a vehicle issue, although it was at the Dealer last week for this reason...
Can not sign after today's update. App takes me to the sign in screen, I sign touch sign in and get taking to long to connect and then I get the sign in screen again. Very frustrating since I use this app daily for 2 volvos which I pay 2 subscription for the ability to use this app specifically. Back to 5 stars. Developer had issue fixed the next day and everything is working great again. 👍 Was great. After recent update I can no longer switch between 2 vehicles.
My experience is that set up was easy, it's reliable provided it's in an area with good signal coverage. Features are good but it would be good if remote start took temperatures into account as you don't need the heated seats etc to come on in warm weather just because it's been remote started.
Remote start very unreliable. Constantly claims the "ignition key is in the vehicle". App also doesn't handle map intents so you cannot share a destination from other apps with your car. Now you can't even book a service appointment. Now door locks stopped working too. Terrible app and getting worse with each update.
Hello Volvo team App don't work after last update,taking long time to log in or not possible to log in. Good app when it's working. So pls fix it. Have in mind that on ios 13.7 iphone 7 is working i can communicate with the car But for android last update samsung S21 don't work anymore,can't even connect to server
Astonishing that Volvo KNOWS it doesn't work, yet let me waste HOURS and multiple calls before acknowledging that they have a problem and their app doesn't work and is "having issues". Have the app think I have another type of vehicle entirely is not an "issue", it is a fatal flaw. This is what you get with a 70k vehicle? Utterly disgraceful
Rubbish update. Have a T8 XC60, unable to remotely lock/unlock the car, precondition, remote start or send a destination to the car since the update in Feb2021. Think I have had 1-2 occasion where it has worked and probably 25 where it hasn't. Driving journal is ok. Have uninstall/reinstalled app, no change, have reset the Sensus in the car, worked once after that, but not again. Have the same issue with the App in my work iPhone as well.
With the recent updates (past year) the app has become useless. As other mentioned it takes almost a minute just to log in, then another 30 seconds to lock unlock the car. It crashes often and says one thing (for example engine running) but it won't be the case. Very frustrating to use the app. Otherwise the UI is beautiful.
Not consistent enough. When it works it's ok, just fails on so many occasions that it makes it more troublesome to attempt, then just go to the car when it fails. Widgets say car isn't supported & app isn't connected. Not worth paying for. Reduced to 1 star as refuses to ever lock or unlock the car, remote start etc. Only useful for logging journeys and Google does that for free anyway. Service booking useless. Dealer called saying appt not valid, no loan cars & isn't actually free collection.
Love the idea of the app and using it, when it finally login after a few minutes sometime. Now since the last update, It will not login, so not working now (message say, encountered a problem, please try again). I am patiently waiting for updated fix and also if the developer's can somehow allow for the app to connect to the vehicle much faster. I am beside the car and it still will take more than a minute or 2 sometimes more, to connect.
So my phone & app have finally connected to my Volvo XC90 after 3 weeks of trying. It is a good app to have considering you can operate the vehicle without having your keys. However, the delay is awfully slow. It takes way too long for the commands to process through to the SUV. Kind of wish the remote start was on the key fob (maybe they already have that which I would need to get). Also, I thought I would be able to operate the temperature control from the app but I can't. That kind sucks.
The application cannot connect to the vehicle status like how much longer before fully charged or charge complete. The data is a little off by 3 miles estimation. The Volvo on Call can't say how much gallons of fuel is current on a vehicle gas tank. But only tell you how many miles or kilometers range on the current reading of the gas tank. I need to look at the vehicle dashboard to see where the gas needle is pointed at 1/2 tank or 1/3 fuel left.
Parking climate not working. I've been trying to use parking climate feature on the app. But it gives me "An unspecified error occurred on the server" and ends up in failed to start parking climate message. It's super cold here and so annoying that this feature isn't working.
Update: Utterly uselsess. Could not remote start your Volvo. Nothing as to why. Damn your app sucks major arse! Old review: After last update, the sync between the car and the app broke. Yesterday had some 300km two-way trip and this is not reflected in the app. Then comes the notice on top that the car is in use, which is definitely not the case as I see it parked before my house, where I left it last night....