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100 Reviews Found
Poor experience In mobile the application dose not begin and giving error after installing it I went to zain in sweleh to begin wallet . The lady after long time of waiting she refused to begin for me a wallet cause it's not her priority now In messenger did not obtain effect with this issue and no one picking up the phone. I do not know how and where to obtain proper service.
Unfortunately, very poor experience so far. The application is unusable, basically because you have to wait ages till your acc is reviewed (4 days so far and counting) - while the application says less than 24 hours!!! Called 1444, and they said you have to wait, or visit a branch to obtain your wallet ready. Visit a branch under this lockdown!!! While a wallet from another provider (my wife's wallet) was usable within 5 minutes after completing the registeration.
Won't sign in!! After installing, I obtain to the login screen and enter my phone number (the one I've had for 16 years!!), only to obtain a long pause and a pop-up saying "Alert. Unknown" .. WTAF? I've already been sent a pin code from Zain, but can't obtain to the screen to use it.
It won't login, it keeps asking me for (4 digit) Wallet pin number that supposedly peen sent via SMS, but i haven't received it!! Only received (5 digits) verification code. All my info is correct including my phone number, how am i supposed to obtain this wallet pin code? It doesn't create sense!
تحديثات سيئة، المرة الفائتة تم عمل حظر لبطاقتي، والآن البرنامج لا يعمل.. سأتوقف عن استعمال هذه الخدمة المتقطعة والسيئة، ولا أنصح أحدا باستعمالها. Horrible updates, Latest time I got locked out of my card because of a bug! And zain money help didn't know that I am "blocked"...the application blocked me while I was using the other Zain Jo app... And now I obtain (Alert: Undefined) message.. too bad, going to discontinue using this basically stuttering service. Not Recommended
Can't understand how a company is size of ZAIN have an application that crashes at the first second you begin it !!!! Don't they have a primary QA team?? Dont they have one who is reading application reviews? Simply... the application has not not working since the latest modernize ....2 months now...
Don't release an application if you don't try it first! If you test to login it will say "the wallet doesn't exists" and when you test to register it will say "number must begin with 079" even though it is not needed to have a 079 number when you begin the wallet through zain offices
Very poor experience, not practical at all have been trying to register for two days now, especially in the verifying your identity part, it keeps asking you of submitting an 8 seconds video of you holding your ID next to your head while winking, wallahi not joking. After going thru this embarrassing 8 seconds and submitting the video an error notice appears!!! what do you wish from us other than full ID info??? We just wish to collect da3em....it will be very interesting to see old ppl trying.
اسوء اشي ممكن تشترك في كل شوي ببعتو مسج كتالي Dear Zain Money customer, as effect of system updates, Zain Money app will not be available on Monday **/**/**** from **:** am. To **:** am. Thanks for understanding يعني صراحة البنوك راحت راس و بال و خصوصيا البنك العربي
Doesn't work, once you exit the application first time after setting it up, it stops working and just freezes at the splash screen, only method to use it again is to clear data or uninstall and reinstall, and talk about all the additional steps and time wasted. Not recommended.
User experience is amazing but there are a lot of errors in the app business .. i even cannot login using my wallet number !! Keeps telling me to insert my number starting with 079 even my number is zain ... The old application was more secure and more amazing .. we need amazing function more than better look !! Please try your application before release .. telecommunications company like yours and it cannot build excellent application !!! Really??!
I registered before more than 4 days and still didn't obtain the approve for the primary wallet, a massage hold showing up saying your primary wallet Rejected, I don't know whats the reason, and the selfie video is not submitting, I wanted to create another wallet from another company they're saying I can't begin another one because I already have one on zain [email protected]#$%!&?ried to terminate zain money wallet and it's not working 2 and now I even can't begin the app, what's wrong this application people I need some help,